{"id":4170,"date":"2025-04-02T09:22:53","date_gmt":"2025-04-02T09:22:53","guid":{"rendered":"https:\/\/learning.stay-erasmus.eu\/training-modules\/bezpecnost-a-spokojenost-zakazniku"},"modified":"2025-09-02T10:46:42","modified_gmt":"2025-09-02T10:46:42","slug":"bezpecnost-a-spokojenost-zakazniku","status":"publish","type":"training-modules","link":"https:\/\/learning.stay-erasmus.eu\/cs\/training-modules\/bezpecnost-a-spokojenost-zakazniku","title":{"rendered":"Bezpe\u010dnost a spokojenost z\u00e1kazn\u00edk\u016f"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4170\" class=\"elementor elementor-4170 elementor-3180\" data-elementor-post-type=\"training-modules\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0ee582 e-con-full e-flex e-con e-parent\" data-id=\"a0ee582\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-dce-title-color=\"#006034\" class=\"elementor-element elementor-element-66b6a35 elementor-widget elementor-widget-heading\" data-id=\"66b6a35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vzd\u011bl\u00e1vac\u00ed c\u00edle<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ad90df elementor-widget elementor-widget-heading\" data-id=\"0ad90df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Znalosti<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-502451d elementor-widget elementor-widget-text-editor\" data-id=\"502451d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Pochopit v\u00fdznam bezpe\u010dnosti potravin v agroturistick\u00fdch podnic\u00edch, v\u010detn\u011b jej\u00ed \u00falohy p\u0159i udr\u017eov\u00e1n\u00ed d\u016fv\u011bry n\u00e1v\u0161t\u011bvn\u00edk\u016f a udr\u017eitelnosti podnik\u00e1n\u00ed.<\/li><li>Sezn\u00e1mit se se z\u00e1klady syst\u00e9mu HACCP (anal\u00fdza rizik a stanoven\u00ed kritick\u00fdch kontroln\u00edch bod\u016f), v\u010detn\u011b jeho z\u00e1sad a p\u0159edpoklad\u016f pro zaveden\u00ed.<\/li><li>Z\u00edskat znalosti o norm\u00e1ch kvality a jejich uplat\u0148ov\u00e1n\u00ed v agroturistice s c\u00edlem zv\u00fd\u0161it spokojenost z\u00e1kazn\u00edk\u016f a provozn\u00ed dokonalost.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fa0858 elementor-widget elementor-widget-heading\" data-id=\"9fa0858\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Dovednosti<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17832bb elementor-widget elementor-widget-text-editor\" data-id=\"17832bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Rozv\u00edjet schopnost zav\u00e1d\u011bt postupy bezpe\u010dnosti potravin, v\u010detn\u011b \u0159\u00edzen\u00ed alergen\u016f, sanitace a dodr\u017eov\u00e1n\u00ed z\u00e1kon\u016f a p\u0159edpis\u016f EU o bezpe\u010dnosti potravin.<\/li><li>Z\u00edskat dovednosti pro sledov\u00e1n\u00ed spokojenosti z\u00e1kazn\u00edk\u016f a efektivn\u00ed \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed, kter\u00e9 umo\u017en\u00ed prom\u011bnit zp\u011btnou vazbu v p\u0159\u00edle\u017eitost ke zlep\u0161en\u00ed.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9761283 elementor-widget elementor-widget-heading\" data-id=\"9761283\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Kompetence<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8f70a5 elementor-widget elementor-widget-text-editor\" data-id=\"a8f70a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Prok\u00e1zat schopnost zav\u00e9st v agroturistick\u00e9m prost\u0159ed\u00ed spolehliv\u00fd syst\u00e9m bezpe\u010dnosti potravin, kter\u00fd spl\u0148uje pr\u00e1vn\u00ed a etick\u00e9 normy.<\/li><li>P\u011bstovat schopnost sladit tradi\u010dn\u00ed venkovsk\u00e9 hodnoty s o\u010dek\u00e1v\u00e1n\u00edm modern\u00edch z\u00e1kazn\u00edk\u016f prost\u0159ednictv\u00edm postup\u016f kvality a spokojenosti z\u00e1kazn\u00edk\u016f.<\/li><li>Vedouc\u00ed postaven\u00ed p\u0159i podpo\u0159e loajality z\u00e1kazn\u00edk\u016f a zaji\u0161\u0165ov\u00e1n\u00ed vysok\u00fdch standard\u016f bezpe\u010dnosti a slu\u017eeb, \u010d\u00edm\u017e se podnik stane d\u016fv\u011bryhodn\u00fdm poskytovatelem slu\u017eeb na trhu agroturistiky.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-title-color=\"#006034\" class=\"elementor-element elementor-element-e6f5cca elementor-widget elementor-widget-heading\" data-id=\"e6f5cca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Obsah<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d01e155 elementor-widget elementor-widget-n-accordion\" data-id=\"d01e155\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"unit1\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"unit1\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Bezpe\u010dnost potravin  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"unit1\" class=\"elementor-element elementor-element-5eb8251 e-con-full e-flex e-con e-child\" data-id=\"5eb8251\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fca2c5 elementor-widget elementor-widget-heading\" data-id=\"2fca2c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">V\u00fdznam bezpe\u010dnosti potravin v agroturistick\u00fdch podnic\u00edch<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26e9caa elementor-widget elementor-widget-text-editor\" data-id=\"26e9caa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bezpe\u010dnost potravin je z\u00e1kladn\u00edm kamenem \u00fasp\u011b\u0161n\u00e9ho fungov\u00e1n\u00ed ka\u017ed\u00e9ho agroturistick\u00e9ho podniku. Ovliv\u0148uje nejen zdrav\u00ed a bezpe\u010dnost n\u00e1v\u0161t\u011bvn\u00edk\u016f, ale tak\u00e9 d\u016fv\u011bryhodnost a udr\u017eitelnost podniku. Agroturistick\u00e9 aktivity \u010dasto obsahuj\u00ed stravov\u00e1n\u00ed na farm\u00e1ch a ochutn\u00e1vky j\u00eddel a n\u00e1poj\u016f, kter\u00e9 zahrnuj\u00ed manipulaci s \u010derstv\u00fdmi produkty, ml\u00e9\u010dn\u00fdmi v\u00fdrobky nebo masem a jsou n\u00e1chyln\u00e9 ke kontaminaci, pokud se s nimi nezach\u00e1z\u00ed spr\u00e1vn\u011b. P\u0159\u00edsn\u00e9 postupy v oblasti bezpe\u010dnosti potravin zabra\u0148uj\u00ed onemocn\u011bn\u00edm zp\u016fsoben\u00fdm patogeny, kter\u00e9 jsou d\u016fsledkem nespr\u00e1vn\u00e9 manipulace s potravinami, nedostate\u010dn\u00e9ho va\u0159en\u00ed nebo k\u0159\u00ed\u017eov\u00e9 kontaminace.   <\/p><p>N\u00e1v\u0161t\u011bvn\u00edci p\u0159ij\u00ed\u017ed\u011bj\u00ed do agroturistick\u00fdch destinac\u00ed s o\u010dek\u00e1v\u00e1n\u00edm \u010derstv\u00fdch, bezpe\u010dn\u00fdch a vysoce kvalitn\u00edch potravin a jak\u00e9koli nedostatky v bezpe\u010dnosti potravin mohou v\u00e9st k nespokojenosti, st\u00ed\u017enostem a ztr\u00e1t\u011b d\u016fv\u011bry. Prok\u00e1z\u00e1n\u00ed z\u00e1vazku k bezpe\u010dnosti potravin posiluje d\u016fv\u011bru ve v\u00e1\u0161 provoz. N\u00e1v\u0161t\u011bvn\u00edci se budou s v\u011bt\u0161\u00ed pravd\u011bpodobnost\u00ed vracet a doporu\u010dovat jak\u00e9koli slu\u017eby, pokud budou m\u00edt pocit jistoty, \u017ee jsou zdrav\u00e9 a bezpe\u010dn\u00e9. Pozitivn\u00ed pov\u011bst m\u016f\u017ee agroturistickou provozovnu odli\u0161it na konkuren\u010dn\u00edm trhu.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cfc759 elementor-widget elementor-widget-heading\" data-id=\"6cfc759\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Z\u00e1kony a p\u0159edpisy o bezpe\u010dnosti potravin<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d61d71e elementor-widget elementor-widget-text-editor\" data-id=\"d61d71e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tC\u00edlem evropsk\u00e9ho potravinov\u00e9ho pr\u00e1va je zajistit &#8222;vysokou \u00farove\u0148 ochrany lidsk\u00e9ho \u017eivota a zdrav\u00ed&#8220;. Pr\u00e1vn\u00ed p\u0159edpisy o bezpe\u010dnosti potravin v Evropsk\u00e9 unii (EU) jsou komplexn\u00ed a jejich c\u00edlem je zajistit ochranu ve\u0159ejn\u00e9ho zdrav\u00ed a hladk\u00e9 fungov\u00e1n\u00ed vnit\u0159n\u00edho trhu. Tyto p\u0159edpisy zahrnuj\u00ed v\u0161echny f\u00e1ze potravinov\u00e9ho \u0159et\u011bzce, od v\u00fdroby a zpracov\u00e1n\u00ed a\u017e po distribuci a spot\u0159ebu.  \n\nZ\u00e1kladn\u00ed pr\u00e1vn\u00ed r\u00e1mec p\u0159ijat\u00fd na \u00farovni EU zahrnuje:\n<ul>\n \t<li><strong>Na\u0159\u00edzen\u00ed (ES) \u010d. 178\/2002<\/strong>: Na\u0159\u00edzen\u00ed stanovuje obecn\u00e9 z\u00e1sady a po\u017eadavky potravinov\u00e9ho pr\u00e1va, z\u0159izuje Evropsk\u00fd \u00fa\u0159ad pro bezpe\u010dnost potravin (EFSA) a vytv\u00e1\u0159\u00ed z\u00e1klad pro opat\u0159en\u00ed v <a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2002\/178\/oj\">oblasti bezpe\u010dnosti potravin<\/a><\/li>\n \t<li><strong>Na\u0159\u00edzen\u00ed (ES) \u010d. 852\/2004<\/strong>: Zam\u011b\u0159uje se na <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=celex:32004R0852\">hygienu p\u0159i v\u00fdrob\u011b a zpracov\u00e1n\u00ed potravin<\/a>.<\/li>\n \t<li><strong>Na\u0159\u00edzen\u00ed (ES) \u010d. 853\/2004<\/strong>: Stanovuje zvl\u00e1\u0161tn\u00ed hygienick\u00e1 pravidla pro <a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2004\/853\/oj\">potraviny \u017eivo\u010di\u0161n\u00e9ho p\u016fvodu<\/a>.<\/li>\n \t<li><strong>Na\u0159\u00edzen\u00ed (ES) \u010d. 854\/2004<\/strong>: Stanovuje pravidla pro <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=celex:32004R0854\">organizaci \u00fa\u0159edn\u00edch kontrol produkt\u016f \u017eivo\u010di\u0161n\u00e9ho p\u016fvodu<\/a><\/li>\n \t<li><strong>Na\u0159\u00edzen\u00ed (EU) 2017\/625<\/strong>: Na\u0159\u00edzen\u00ed zn\u00e1m\u00e9 jako na\u0159\u00edzen\u00ed o \u00fa\u0159edn\u00edch kontrol\u00e1ch modernizuje a konsoliduje pravidla pro <a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2017\/625\/oj\">\u00fa\u0159edn\u00ed kontroly v potravinov\u00e9m \u0159et\u011bzci<\/a>. <\/li>\n<\/ul>\nAgroturistick\u00e9 provozy mus\u00ed dodr\u017eovat p\u0159edpisy o bezpe\u010dnosti potravin stanoven\u00e9 zdravotnick\u00fdmi org\u00e1ny v jednotliv\u00fdch zem\u00edch nebo regionech. Mnoh\u00e9 p\u0159edpisy o bezpe\u010dnosti potravin jsou v souladu s udr\u017eiteln\u00fdmi postupy, jako je sni\u017eov\u00e1n\u00ed mno\u017estv\u00ed potravinov\u00e9ho odpadu, \u0159\u00edzen\u00ed kvality vody, zamezen\u00ed chemick\u00e9 kontaminace atd. Dodr\u017eov\u00e1n\u00edm t\u011bchto p\u0159edpis\u016f p\u0159isp\u00edvaj\u00ed agroturistick\u00e9 podniky tak\u00e9 k p\u00e9\u010di o \u017eivotn\u00ed prost\u0159ed\u00ed.  \n\nDob\u0159e zdokumentovan\u00fd syst\u00e9m bezpe\u010dnosti potravin, jako je syst\u00e9m HACCP (anal\u00fdza rizik a stanoven\u00ed kritick\u00fdch kontroln\u00edch bod\u016f), je d\u016fkazem toho, \u017ee podnik dodr\u017euje pr\u00e1vn\u00ed a etick\u00e9 normy. Zjednodu\u0161uje tak\u00e9 dodr\u017eov\u00e1n\u00ed p\u0159edpis\u016f p\u0159i kontrol\u00e1ch a auditech. <a href=\"#_ftnref2\" name=\"_ftn2\"><\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9055b2 elementor-widget elementor-widget-heading\" data-id=\"e9055b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Definice a v\u00fdznam HACCP v agroturistick\u00e9m prost\u0159ed\u00ed.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63f92de elementor-widget elementor-widget-text-editor\" data-id=\"63f92de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>HACCP je mezin\u00e1rodn\u011b uzn\u00e1van\u00e1 zkratka pro anal\u00fdzu rizik a stanoven\u00ed kritick\u00fdch kontroln\u00edch bod\u016f. C\u00edlem HACCP je analyzovat potenci\u00e1ln\u00ed nebezpe\u010d\u00ed pro zdrav\u00ed spot\u0159ebitel\u016f p\u0159i \u010dinnostech v potravin\u00e1\u0159sk\u00e9m odv\u011btv\u00ed, ur\u010dit, kde se tato nebezpe\u010d\u00ed mohou vyskytnout, a rozhodnout, kter\u00e1 z nich jsou pro zdrav\u00ed spot\u0159ebitel\u016f kritick\u00e1. Syst\u00e9m HACCP je zalo\u017een na preventivn\u00ed metodice, jej\u00edm\u017e c\u00edlem je schopnost p\u0159edch\u00e1zet potenci\u00e1ln\u00edm rizik\u016fm, kter\u00e1 by mohla zp\u016fsobit po\u0161kozen\u00ed spot\u0159ebitele, a to odstran\u011bn\u00edm nebo sn\u00ed\u017een\u00edm nebezpe\u010d\u00ed, aby se zajistilo, \u017ee se spot\u0159ebiteli nedostanou do rukou nebezpe\u010dn\u00e9 potraviny.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eac3de3 elementor-widget__width-initial dce_masking-none elementor-widget elementor-widget-image\" data-id=\"eac3de3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"259\" src=\"https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-01-CZ-1024x332.png\" class=\"attachment-large size-large wp-image-4035\" alt=\"\" srcset=\"https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-01-CZ-1024x332.png 1024w, https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-01-CZ-300x97.png 300w, https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-01-CZ-768x249.png 768w, https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-01-CZ.png 1312w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><b>Obr\u00e1zek 1<\/b>. V\u00fdznam zkratky HACCP, vlastn\u00ed zpracov\u00e1n\u00ed <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee4fa25 elementor-widget elementor-widget-heading\" data-id=\"ee4fa25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Z\u00e1sady HACCP ve v\u00fdrob\u011b potravin<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32f6f7e elementor-widget elementor-widget-text-editor\" data-id=\"32f6f7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>P\u0159i zav\u00e1d\u011bn\u00ed syst\u00e9mu HACCP je t\u0159eba zohlednit n\u00e1sleduj\u00edc\u00ed z\u00e1sady:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#006034\" class=\"elementor-element elementor-element-1b22280 e-n-tabs-tablet elementor-widget elementor-widget-n-tabs\" data-id=\"1b22280\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"28451456\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-284514561\" data-tab-title-id=\"e-n-tab-title-284514561\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-284514561\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t1. Anal\u00fdza nebezpe\u010d\u00ed\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-284514562\" data-tab-title-id=\"e-n-tab-title-284514562\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-284514562\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t2. Identifikace kritick\u00fdch kontroln\u00edch bod\u016f (CCP) \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-284514563\" data-tab-title-id=\"e-n-tab-title-284514563\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-284514563\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t3. Stanoven\u00ed kritick\u00fdch mez\u00ed \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-284514564\" data-tab-title-id=\"e-n-tab-title-284514564\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-284514564\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t4. Postupy monitorov\u00e1n\u00ed &amp; 5. N\u00e1pravn\u00e1 opat\u0159en\u00ed  \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-284514565\" data-tab-title-id=\"e-n-tab-title-284514565\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-284514565\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t6. Ov\u011b\u0159ov\u00e1n\u00ed a validace \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-284514566\" data-tab-title-id=\"e-n-tab-title-284514566\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-284514566\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t7. Recordkeeping \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-284514561\" id=\"e-n-tab-content-284514561\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-ad0a22b e-con-full e-flex e-con e-child\" data-id=\"ad0a22b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b9139d elementor-widget elementor-widget-text-editor\" data-id=\"5b9139d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Identifikace potenci\u00e1ln\u00edch biologick\u00fdch, chemick\u00fdch a fyzik\u00e1ln\u00edch nebezpe\u010d\u00ed, kter\u00e1 mohou ovlivnit bezpe\u010dnost potravin<\/p><p>Nebezpe\u010d\u00ed v oblasti bezpe\u010dnosti potravin mohou p\u0159edstavovat biologick\u00e9, chemick\u00e9 nebo fyzik\u00e1ln\u00ed \u010dinitele s mo\u017en\u00fdmi nep\u0159\u00edzniv\u00fdmi \u00fa\u010dinky na zdrav\u00ed. Pat\u0159\u00ed mezi n\u011b: <\/p><p><strong>Biologick\u00e1 nebezpe\u010d\u00ed<\/strong>. Patogenn\u00ed bakterie, viry a paraziti. <\/p><p><strong>Chemick\u00e1 nebezpe\u010d\u00ed<\/strong>. Pesticidy, anorganick\u00e9 kontaminanty, antibiotika, stimul\u00e1tory r\u016fstu, toxick\u00e9 potravin\u00e1\u0159sk\u00e9 p\u0159\u00edsady, maziva, barvy, toxiny m\u011bkk\u00fd\u0161\u016f (PSP, DSP), histamin (ryby), mykotoxiny (aflatoxiny, ochratoxin), dioxiny, nitrosaminy, \u010d\u00e1stice z obalov\u00fdch materi\u00e1l\u016f. <\/p><p><strong>Fyzik\u00e1ln\u00ed nebezpe\u010d\u00ed<\/strong>. St\u0159epy skla, kovu, plastu nebo d\u0159eva, ozdoby nebo jin\u00e9 ciz\u00ed materi\u00e1ly, kter\u00e9 by mohly spot\u0159ebitele po\u0161kodit. <\/p><p>T\u00fdm HACCP by m\u011bl identifikovat v\u0161echna potenci\u00e1ln\u00ed rizika v ka\u017ed\u00e9 f\u00e1zi v\u00fdroby, v\u010detn\u011b z\u00edsk\u00e1v\u00e1n\u00ed, skladov\u00e1n\u00ed, manipulace a zpracov\u00e1n\u00ed. Nebezpe\u010d\u00ed se posuzuj\u00ed na z\u00e1klad\u011b jejich pravd\u011bpodobnosti a z\u00e1va\u017enosti, mo\u017enosti kontaminace a p\u0159e\u017e\u00edv\u00e1n\u00ed nebo mno\u017een\u00ed \u0161kodliv\u00fdch \u010dinitel\u016f. Efektivn\u00ed anal\u00fdza zaji\u0161\u0165uje, \u017ee nebezpe\u010d\u00ed vy\u017eaduj\u00edc\u00ed kontrolu jsou up\u0159ednost\u0148ov\u00e1na, \u010dasto s vyu\u017eit\u00edm zdroj\u016f, jako je syst\u00e9m rychl\u00e9ho varov\u00e1n\u00ed pro potraviny a krmiva.  <\/p><p>Kontroln\u00ed opat\u0159en\u00ed jsou \u010dinnosti, kter\u00e9 maj\u00ed zabr\u00e1nit, odstranit nebo sn\u00ed\u017eit nebezpe\u010d\u00ed na bezpe\u010dnou \u00farove\u0148. Pat\u0159\u00ed mezi n\u011b hygienick\u00e9 postupy (p\u0159edpoklady popsan\u00e9 v p\u0159edchoz\u00ed \u010d\u00e1sti) nebo opat\u0159en\u00ed specifick\u00e1 pro dan\u00fd proces, jako je pasterizace. N\u011bkter\u00e1 opat\u0159en\u00ed se mohou t\u00fdkat v\u00edce nebezpe\u010d\u00ed, zat\u00edmco jin\u00e1 vy\u017eaduj\u00ed kritick\u00e9 kontroln\u00ed body (CCP). Validace zaji\u0161\u0165uje, \u017ee kontroln\u00ed opat\u0159en\u00ed \u00fa\u010dinn\u011b zm\u00edr\u0148uj\u00ed nebezpe\u010d\u00ed.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-284514562\" id=\"e-n-tab-content-284514562\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-51ee534 e-con-full e-flex e-con e-child\" data-id=\"51ee534\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcda116 elementor-widget elementor-widget-text-editor\" data-id=\"bcda116\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCCP jsou kroky, jejich\u017e kontrola je rozhoduj\u00edc\u00ed pro prevenci nebo sn\u00ed\u017een\u00ed nebezpe\u010d\u00ed. Identifikace zahrnuje n\u00e1stroje, jako jsou rozhodovac\u00ed stromy (obr. 2) a postupy hodnocen\u00ed rizik . Pro ka\u017ed\u00fd CCP mus\u00ed b\u00fdt stanoven syst\u00e9m monitorov\u00e1n\u00ed a n\u00e1pravn\u00fdch opat\u0159en\u00ed, kter\u00fd zajist\u00ed, \u017ee nebezpe\u010d\u00ed z\u016fstanou v bezpe\u010dn\u00fdch mez\u00edch. \n\nP\u0159evzato z \u00fa\u0159edn\u00edho v\u011bstn\u00edku Evropsk\u00e9 unie , 2016\/C 278\/01 Available at: <a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/HTML\/?uri=CELEX:52016XC0730(01)\">eur-lex.europa.eu\/&#8230; \/?uri=CELEX:520 16XC0730(01)<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-367e1a2 elementor-widget__width-initial dce_masking-none elementor-widget elementor-widget-image\" data-id=\"367e1a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"572\" src=\"https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-02_CZ.png\" class=\"attachment-large size-large wp-image-3190\" alt=\"\" srcset=\"https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-02_CZ.png 893w, https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-02_CZ-300x215.png 300w, https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-02_CZ-768x550.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/br><b>Obr\u00e1zek 2<\/b>: P\u0159\u00edklad zjednodu\u0161en\u00e9ho rozhodovac\u00edho stromu pro identifikaci kritick\u00fdch kontroln\u00edch bod\u016f (CCP). P\u0159evzato z \u00fa\u0159edn\u00edho v\u011bstn\u00edku Evropsk\u00e9 unie 2016\/C 278\/01. <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-284514563\" id=\"e-n-tab-content-284514563\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-b4645eb e-con-full e-flex e-con e-child\" data-id=\"b4645eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f43b7ff elementor-widget elementor-widget-text-editor\" data-id=\"f43b7ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stanovte kritick\u00e9 meze v kritick\u00fdch kontroln\u00edch bodech, kter\u00e9 odd\u011bluj\u00ed p\u0159ijatelnost od nep\u0159ijatelnosti s c\u00edlem p\u0159edch\u00e1zet zji\u0161t\u011bn\u00fdm rizik\u016fm, odstra\u0148ovat je nebo sni\u017eovat.<\/p><p>Jedn\u00e1 se o m\u011b\u0159iteln\u00e9 prahov\u00e9 hodnoty, kter\u00e9 zaji\u0161\u0165uj\u00ed kontrolu proces\u016f v kritick\u00fdch kontroln\u00edch bodech. Mohou zahrnovat teplotu, \u010das, \u00farove\u0148 pH atd. Limity mus\u00ed b\u00fdt validov\u00e1ny pomoc\u00ed v\u011bdeck\u00fdch d\u016fkaz\u016f, aby se potvrdila jejich \u00fa\u010dinnost.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-284514564\" id=\"e-n-tab-content-284514564\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-0fbc269 e-flex e-con-boxed e-con e-child\" data-id=\"0fbc269\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de135a4 elementor-widget elementor-widget-text-editor\" data-id=\"de135a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zaveden\u00ed a uplat\u0148ov\u00e1n\u00ed \u00fa\u010dinn\u00fdch postup\u016f dohledu v kritick\u00fdch kontroln\u00edch bodech<\/p><p>Stanovte n\u00e1pravn\u00e1 opat\u0159en\u00ed pro ka\u017ed\u00fd p\u0159\u00edpad odchylky od limitu.<\/p><p>Pr\u016fb\u011b\u017en\u00e9 nebo pravideln\u00e9 monitorov\u00e1n\u00ed v kritick\u00fdch kontroln\u00edch bodech zaji\u0161\u0165uje dodr\u017eov\u00e1n\u00ed kritick\u00fdch limit\u016f.  <\/p><p>\u00dadaje z monitorov\u00e1n\u00ed by m\u011bly v\u00e9st k \u00faprav\u00e1m p\u0159ed p\u0159ekro\u010den\u00edm limit\u016f. P\u0159edem napl\u00e1novan\u00e1 n\u00e1pravn\u00e1 opat\u0159en\u00ed \u0159e\u0161\u00ed odchylky s jasn\u00fdmi postupy pro manipulaci s v\u00fdrobky a veden\u00ed z\u00e1znam\u016f.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-284514565\" id=\"e-n-tab-content-284514565\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-f09a615 e-flex e-con-boxed e-con e-child\" data-id=\"f09a615\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d25710 elementor-widget elementor-widget-text-editor\" data-id=\"4d25710\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stanovte ov\u011b\u0159ovac\u00ed postupy, kter\u00e9 potvrd\u00ed, \u017ee syst\u00e9m HACCP funguje efektivn\u011b<\/p><p>Ov\u011b\u0159ov\u00e1n\u00ed potvrzuje \u00fa\u010dinnost postup\u016f HACCP pomoc\u00ed metod, jako jsou audity, inspekce a n\u00e1hodn\u00fd v\u00fdb\u011br vzork\u016f. Ov\u011b\u0159ov\u00e1n\u00ed poskytuje prvotn\u00ed d\u016fkaz, \u017ee kontroln\u00ed opat\u0159en\u00ed jsou adekv\u00e1tn\u00ed, a zaji\u0161\u0165uje kontrolu nebezpe\u010d\u00ed p\u0159ed zah\u00e1jen\u00edm v\u00fdroby. Pravideln\u00e9 p\u0159ezkoum\u00e1n\u00ed a aktualizace jsou nezbytn\u00e9 v p\u0159\u00edpad\u011b zm\u011bn v procesech nebo v\u00fdrobc\u00edch.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-284514566\" id=\"e-n-tab-content-284514566\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\" elementor-element elementor-element-38bfd70 e-flex e-con-boxed e-con e-child\" data-id=\"38bfd70\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cd53c1 elementor-widget elementor-widget-text-editor\" data-id=\"7cd53c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Udr\u017eujte komplexn\u00ed z\u00e1znamy o v\u0161ech postupech a \u010dinnostech souvisej\u00edc\u00edch s HACCP<\/p><p>Dokumentace podporuje prov\u00e1d\u011bn\u00ed a ov\u011b\u0159ov\u00e1n\u00ed HACCP. Z\u00e1znamy zahrnuj\u00ed anal\u00fdzy nebezpe\u010d\u00ed, v\u00fdsledky monitorov\u00e1n\u00ed CCP, n\u00e1pravn\u00e1 opat\u0159en\u00ed a d\u016fkazy o ov\u011b\u0159en\u00ed. Tyto z\u00e1znamy zaji\u0161\u0165uj\u00ed sledovatelnost a usnad\u0148uj\u00ed regula\u010dn\u00ed audity.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5109c7e elementor-widget elementor-widget-heading\" data-id=\"5109c7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">P\u0159edpoklady pro zaveden\u00ed HACCP<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35fd227 elementor-widget elementor-widget-text-editor\" data-id=\"35fd227\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aby se p\u0159ede\u0161lo, vylou\u010dilo nebo jednodu\u0161e omezilo nebezpe\u010d\u00ed, kter\u00e9 by mohlo kontaminovat potraviny b\u011bhem jejich v\u00fdrobn\u00edho procesu a n\u00e1sledn\u00e9 distribuce, je t\u0159eba vz\u00edt v \u00favahu po\u017eadavky, jejich\u017e spln\u011bn\u00ed umo\u017en\u00ed \u00fa\u010dinn\u00e9 pou\u017eit\u00ed syst\u00e9mu HACCP.<\/p><p>P\u0159edpoklady kontroluj\u00ed nebezpe\u010d\u00ed spojen\u00e1 s prost\u0159ed\u00edm obklopuj\u00edc\u00edm proces v\u00fdroby potravin, zat\u00edmco syst\u00e9m HACCP kontroluje nebezpe\u010d\u00ed spojen\u00e1 s v\u00fdrobn\u00edm procesem.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4db134 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"f4db134\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"528\" height=\"517\" src=\"https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-03_CZ.png\" class=\"attachment-large size-large wp-image-3197\" alt=\"\" srcset=\"https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-03_CZ.png 528w, https:\/\/learning.stay-erasmus.eu\/wp-content\/uploads\/2025\/04\/WP3_A2_TM_M4-03_CZ-300x294.png 300w\" sizes=\"(max-width: 528px) 100vw, 528px\" \/>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><br><b>Obr\u00e1zek 3 <\/b>- P\u0159\u00edklady obecn\u00fdch p\u0159edpoklad\u016f pro zaveden\u00ed HACCP. Vlastn\u00ed zpracov\u00e1n\u00ed upraveno podle informac\u00ed uveden\u00fdch ve sd\u011blen\u00ed Komise EU (2016\/C 278\/01).  <\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#006034\" class=\"elementor-element elementor-element-51dfe01 e-n-tabs-tablet elementor-widget elementor-widget-n-tabs\" data-id=\"51dfe01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"85851649\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-858516491\" data-tab-title-id=\"e-n-tab-title-858516491\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-858516491\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t\u0160kolen\u00ed v oblasti HACCP\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-858516492\" data-tab-title-id=\"e-n-tab-title-858516492\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-858516492\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tStavby a vybaven\u00ed\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-858516493\" data-tab-title-id=\"e-n-tab-title-858516493\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-858516493\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t\u010ci\u0161t\u011bn\u00ed a sanitace \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-858516494\" data-tab-title-id=\"e-n-tab-title-858516494\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-858516494\" style=\"--n-tabs-title-order: 4;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tPl\u00e1n sanitace\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-858516495\" data-tab-title-id=\"e-n-tab-title-858516495\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-858516495\" style=\"--n-tabs-title-order: 5;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tKontrola \u0161k\u016fdc\u016f\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-858516496\" data-tab-title-id=\"e-n-tab-title-858516496\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"6\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-858516496\" style=\"--n-tabs-title-order: 6;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tBezpe\u010dnost vody\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-858516497\" data-tab-title-id=\"e-n-tab-title-858516497\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"7\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-858516497\" style=\"--n-tabs-title-order: 7;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOsobn\u00ed hygiena\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-858516498\" data-tab-title-id=\"e-n-tab-title-858516498\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"8\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-858516498\" style=\"--n-tabs-title-order: 8;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tAlergick\u00e9 reakce\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516491\" id=\"e-n-tab-content-858516491\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-73ed4e9 e-con-full e-flex e-con e-child\" data-id=\"73ed4e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42206ac elementor-widget elementor-widget-text-editor\" data-id=\"42206ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Agroturistick\u00e9 podniky by si m\u011bly vybrat poskytovatele \u0161kolen\u00ed s akreditac\u00ed v oblasti hygieny a bezpe\u010dnosti potravin.<\/p><p>V souladu s \u010dl\u00e1nkem 2 kapitoly XII p\u0159\u00edlohy II na\u0159\u00edzen\u00ed (ES) \u010d. 852\/2004 mus\u00ed provozovatel\u00e9 potravin\u00e1\u0159sk\u00fdch podnik\u016f zajistit, aby osoby odpov\u011bdn\u00e9 za v\u00fdvoj a udr\u017eov\u00e1n\u00ed kontroln\u00edch postup\u016f zalo\u017een\u00fdch na z\u00e1sad\u00e1ch HACCP nebo osoby pov\u011b\u0159en\u00e9 prov\u00e1d\u011bn\u00edm p\u0159\u00edslu\u0161n\u00fdch pokyn\u016f absolvovaly n\u00e1le\u017eit\u00e9 \u0161kolen\u00ed. \u010cl\u00e1nek 1 t\u00e9ho\u017e na\u0159\u00edzen\u00ed d\u00e1le stanovuje, \u017ee provozovatel\u00e9 potravin\u00e1\u0159sk\u00fdch podnik\u016f mus\u00ed p\u0159i respektov\u00e1n\u00ed v\u0161ech vnitrost\u00e1tn\u00edch legislativn\u00edch po\u017eadavk\u016f t\u00fdkaj\u00edc\u00edch se \u0161kolic\u00edch program\u016f zajistit, aby osoby manipuluj\u00edc\u00ed s potravinami absolvovaly vzd\u011bl\u00e1v\u00e1n\u00ed a\/nebo \u0161kolen\u00ed o hygien\u011b potravin. <\/p><p>Proto by m\u011bl b\u00fdt p\u0159ipraven \u0161kolic\u00ed program p\u0159izp\u016fsoben\u00fd specifick\u00fdm pot\u0159eb\u00e1m ka\u017ed\u00e9ho za\u0159\u00edzen\u00ed. Z\u00e1znamy o \u00fa\u010dasti zam\u011bstnanc\u016f na \u0161kolic\u00edch aktivit\u00e1ch spolu s dokumentac\u00ed pl\u00e1novan\u00fdch akc\u00ed v r\u00e1mci \u0161kolic\u00edho programu by m\u011bly b\u00fdt uchov\u00e1v\u00e1ny jako d\u016fkaz \u00fa\u010dinn\u00e9ho dodr\u017eov\u00e1n\u00ed p\u0159edpis\u016f. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516492\" id=\"e-n-tab-content-858516492\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-d7ebc3c e-con-full e-flex e-con e-child\" data-id=\"d7ebc3c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8ef069 elementor-widget elementor-widget-text-editor\" data-id=\"d8ef069\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>P\u0159i projektov\u00e1n\u00ed nebo restrukturalizaci potravin\u00e1\u0159sk\u00fdch provoz\u016f a v\u00fdb\u011bru vybaven\u00ed je t\u0159eba vedle provozn\u00edch pot\u0159eb up\u0159ednostnit i hledisko bezpe\u010dnosti potravin. Podle \u010dl. 6 odst. 2 na\u0159\u00edzen\u00ed (ES) \u010d. 852\/2004 mus\u00ed provozovatel\u00e9 potravin\u00e1\u0159sk\u00fdch podnik\u016f ozn\u00e1mit p\u0159\u00edslu\u0161n\u00e9mu org\u00e1nu vyd\u00e1vaj\u00edc\u00edmu licence v\u0161echny provozovny, kter\u00e9 jsou pod jejich kontrolou a kter\u00e9 se pod\u00edlej\u00ed na jak\u00e9koli f\u00e1zi v\u00fdroby, zpracov\u00e1n\u00ed nebo distribuce potravin, aby byla zaji\u0161t\u011bna \u0159\u00e1dn\u00e1 registrace. Rovn\u011b\u017e mus\u00ed \u00fa\u0159ad informovat o v\u00fdznamn\u00fdch zm\u011bn\u00e1ch v \u010dinnosti nebo o uzav\u0159en\u00ed provozoven.  <\/p><p>Vnit\u0159n\u00ed uspo\u0159\u00e1d\u00e1n\u00ed provozoven mus\u00ed sledovat &#8222;dop\u0159edn\u00fd&#8220; okruh od vstupu surovin a\u017e po expedici\/distribuci kone\u010dn\u00fdch v\u00fdrobk\u016f, aby se zabr\u00e1nilo k\u0159\u00ed\u017eov\u00e9 kontaminaci. Stavby by m\u011bly umo\u017e\u0148ovat dobr\u00fd p\u0159\u00edstup zam\u011bstnanc\u016f, spr\u00e1vnou instalaci za\u0159\u00edzen\u00ed, plynulou v\u00fdrobu p\u0159i vhodn\u00e9 teplot\u011b a v\u011btr\u00e1n\u00ed, \u00fa\u010dinnou dezinfekci a kontrolu \u0161k\u016fdc\u016f. Za\u0159\u00edzen\u00ed mus\u00ed b\u00fdt vybr\u00e1no tak, aby byla zaji\u0161t\u011bna snadn\u00e1 manipulace, efektivn\u00ed provoz a \u0159\u00e1dn\u00e9 \u010di\u0161t\u011bn\u00ed.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516493\" id=\"e-n-tab-content-858516493\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-2419a96 e-con-full e-flex e-con e-child\" data-id=\"2419a96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d804736 elementor-widget elementor-widget-text-editor\" data-id=\"d804736\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00da\u010dinn\u00e1 hygiena vy\u017eaduje pravideln\u00e9 \u010di\u0161t\u011bn\u00ed provozoven, za\u0159\u00edzen\u00ed a n\u00e1dob\u00ed, zejm\u00e9na t\u011bch, kter\u00e9 p\u0159ich\u00e1zej\u00ed do styku s potravinami. \u010ci\u0161t\u011bn\u00ed by m\u011blo prob\u00edhat po ka\u017ed\u00e9m pou\u017eit\u00ed, na konci pracovn\u00ed doby nebo podle pot\u0159eby. <\/p><p>Proces \u010di\u0161t\u011bn\u00ed a dezinfekce se skl\u00e1d\u00e1 z n\u00e1sleduj\u00edc\u00edch f\u00e1z\u00ed:<\/p><ol><li><strong>P\u0159ed \u010di\u0161t\u011bn\u00edm<\/strong>: Odstra\u0148te ne\u010distoty fyzickou silou.<\/li><li><strong>Hloubkov\u00e9 \u010di\u0161t\u011bn\u00ed<\/strong>: Pou\u017eijte \u010distic\u00ed prost\u0159edky k odstran\u011bn\u00ed organick\u00fdch\/anorganick\u00fdch l\u00e1tek, dodr\u017eujte d\u00e1vkov\u00e1n\u00ed a dobu p\u016fsoben\u00ed.<\/li><li><strong>Oplachov\u00e1n\u00ed<\/strong>: Opl\u00e1chn\u011bte \u010distic\u00ed prost\u0159edky.<\/li><li><strong>Dezinfekce <\/strong>(pokud je to vhodn\u00e9): Dodr\u017eujte d\u00e1vkov\u00e1n\u00ed, dobu kontaktu a pokyny pro aplikaci.<\/li><li><strong>Oplachov\u00e1n\u00ed<\/strong>: Odstra\u0148te zbytky dezinfek\u010dn\u00edho prost\u0159edku.<\/li><li><strong>Su\u0161en\u00ed<\/strong>: Zajist\u011bte, aby povrchy nebyly vlhk\u00e9.<\/li><\/ol><p> <\/p><p>Pozn\u00e1mka: Pou\u017e\u00edv\u00e1n\u00ed n\u011bkter\u00fdch chemick\u00fdch dezinfek\u010dn\u00edch prost\u0159edk\u016f m\u016f\u017ee v\u00e9st k selekci rezistentn\u00edch mikroorganism\u016f, proto nezapome\u0148te dezinfek\u010dn\u00ed prost\u0159edky v pl\u00e1nu dezinfekce pravideln\u011b st\u0159\u00eddat.<\/p><p>Pokud jde o chemick\u00e9 v\u00fdrobky, je pro p\u0159ijet\u00ed nezbytn\u00fdch opat\u0159en\u00ed na ochranu zdrav\u00ed a \u017eivotn\u00edho prost\u0159ed\u00ed a zaji\u0161t\u011bn\u00ed bezpe\u010dnosti na pracovi\u0161ti nutn\u00e9 m\u00edt v podniku bezpe\u010dnostn\u00ed listy v\u00fdrobk\u016f (b\u011b\u017en\u011b zn\u00e1m\u00e9 jako technick\u00e9 listy), kter\u00e9 jsou sou\u010d\u00e1st\u00ed pl\u00e1nu sanitace. Chemick\u00e9 v\u00fdrobky mus\u00ed b\u00fdt \u0159\u00e1dn\u011b ozna\u010deny a uzav\u0159eny a uchov\u00e1v\u00e1ny v p\u016fvodn\u00edch obalech, aby se zabr\u00e1nilo riziku kontaminace potravin. Chemick\u00e9 v\u00fdrobky mus\u00ed b\u00fdt skladov\u00e1ny mimo prostory, kde se manipuluje s potravinami, v uzav\u0159en\u00e9m a \u0159\u00e1dn\u011b ozna\u010den\u00e9m prostoru.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516494\" id=\"e-n-tab-content-858516494\" data-tab-index=\"4\" style=\"--n-tabs-title-order: 4;\" class=\" elementor-element elementor-element-3f92ef8 e-flex e-con-boxed e-con e-child\" data-id=\"3f92ef8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66f6df0 elementor-widget elementor-widget-text-editor\" data-id=\"66f6df0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jakmile jsou definov\u00e1ny chemick\u00e9 p\u0159\u00edpravky, kter\u00e9 maj\u00ed b\u00fdt pou\u017eity p\u0159i \u010di\u0161t\u011bn\u00ed a dezinfekci, m\u011bl by b\u00fdt vypracov\u00e1n pl\u00e1n dezinfekce, kter\u00fd by m\u011bl mimo jin\u00e9 obsahovat polo\u017eky, jako je co by m\u011blo b\u00fdt \u010di\u0161t\u011bno (plochy, konstrukce\/za\u0159\u00edzen\u00ed), \u010d\u00edm by m\u011blo b\u00fdt \u010di\u0161t\u011bno\/dezinfikov\u00e1no (pou\u017eit\u00fd detergent\/dezinfek\u010dn\u00ed prost\u0159edek), kdy by m\u011blo b\u00fdt \u010di\u0161t\u011bno (frekvence dezinfekce), jak by m\u011blo b\u00fdt \u010di\u0161t\u011bno (za\u0159\u00edzen\u00ed pou\u017eit\u00e9 pro \u010di\u0161t\u011bn\u00ed\/dezinfekci a pokyny pro \u010di\u0161t\u011bn\u00ed\/dezinfekci) a kdo by m\u011bl \u010distit (osoba odpov\u011bdn\u00e1 za proveden\u00ed operace). Pl\u00e1n sanitace mus\u00ed b\u00fdt vyv\u011b\u0161en na viditeln\u00e9m m\u00edst\u011b. <\/p><p>M\u011bly by b\u00fdt vedeny sanita\u010dn\u00ed protokoly, do nich\u017e se zaznamen\u00e1vaj\u00ed \u00faklidov\u00e9 \u010dinnosti, v\u010detn\u011b data, \u010di\u0161t\u011bn\u00fdch polo\u017eek, pou\u017eit\u00fdch materi\u00e1l\u016f, metod a odpov\u011bdn\u00fdch pracovn\u00edk\u016f.<\/p><p>Z\u00e1kladn\u00ed pravidla:<\/p><ol><li>P\u0159ed zah\u00e1jen\u00edm \u010di\u0161t\u011bn\u00ed chra\u0148te v\u0161echny potraviny.<\/li><li>Odd\u011blujte odpadky v souladu s postupy m\u00edstn\u00edho \u00fa\u0159adu a odstra\u0148ujte je denn\u011b na konci \u00faklidov\u00e9 slu\u017eby, aby se nekryly s dobou p\u0159\u00edjmu surovin nebo s dobou, kdy prob\u00edhaj\u00ed pr\u00e1ce. Pou\u017e\u00edvejte vhodn\u00e9 kontejnery s ped\u00e1lem, kter\u00e9 jsou \u0159\u00e1dn\u011b zakryt\u00e9 a zabalen\u00e9 do pytl\u016f. <\/li><li>Pro \u010di\u0161t\u011bn\u00ed pracovn\u00edch ploch a za\u0159\u00edzen\u00ed pou\u017e\u00edvejte nejl\u00e9pe jednor\u00e1zov\u00fd materi\u00e1l, abyste se vyhnuli zdroj\u016fm kontaminace.<\/li><li>Vyhn\u011bte se such\u00e9mu zamet\u00e1n\u00ed v prostor\u00e1ch, kde se manipuluje s potravinami.<\/li><li>\u010ci\u0161t\u011bn\u00ed mus\u00ed b\u00fdt v\u017edy prov\u00e1d\u011bno shora dol\u016f, aby se zabr\u00e1nilo op\u011btovn\u00e9 kontaminaci.<\/li><li>P\u0159i \u010di\u0161t\u011bn\u00ed zakryjte v\u0161echny elektrick\u00e9 \u010d\u00e1sti za\u0159\u00edzen\u00ed.<\/li><li>Pokud je to mo\u017en\u00e9, demontujte za\u0159\u00edzen\u00ed, abyste odstranili v\u0161echny zbytky, umyjte je tekouc\u00ed vodou, pou\u017eijte vhodn\u00fd myc\u00ed prost\u0159edek a opl\u00e1chn\u011bte. V p\u0159\u00edpad\u011b pot\u0159eby pou\u017eijte dezinfek\u010dn\u00ed prost\u0159edek. <\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516495\" id=\"e-n-tab-content-858516495\" data-tab-index=\"5\" style=\"--n-tabs-title-order: 5;\" class=\" elementor-element elementor-element-b84077c e-flex e-con-boxed e-con e-child\" data-id=\"b84077c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-258afff elementor-widget elementor-widget-text-editor\" data-id=\"258afff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u0160k\u016fdci p\u0159edstavuj\u00ed v\u00fdznamnou hrozbu pro bezpe\u010dnost potravin, proto\u017ee mohou kontaminovat potraviny patogeny a zp\u016fsobit tak onemocn\u011bn\u00ed z potravin a dal\u0161\u00ed zdravotn\u00ed rizika. B\u011b\u017en\u00ed \u0161k\u016fdci, jako jsou hlodavci a hmyz, mohou \u0161\u00ed\u0159it nemoci p\u0159\u00edm\u00fdm kontaktem, kontaminovan\u00fdmi t\u011bly, v\u00fdkaly nebo mo\u010d\u00ed v p\u0159\u00edpad\u011b hlodavc\u016f. K zamo\u0159en\u00ed \u0161k\u016fdci obvykle doch\u00e1z\u00ed v oblastech, kter\u00e9 jsou p\u0159\u00edzniv\u00e9 jejich \u0161\u00ed\u0159en\u00ed, zejm\u00e9na tam, kde jsou p\u0159\u00edtomny potraviny. Dodr\u017eov\u00e1n\u00ed spr\u00e1vn\u00e9 hygieny a kontrola surovin m\u016f\u017ee pomoci zamo\u0159en\u00ed minimalizovat.   <\/p><p>Podle na\u0159\u00edzen\u00ed (ES) \u010d. 852\/2004 jsou provozovatel\u00e9 potravin\u00e1\u0159sk\u00fdch podnik\u016f povinni zav\u00e9st opat\u0159en\u00ed proti \u0161k\u016fdc\u016fm jako sou\u010d\u00e1st sv\u00fdch proces\u016f bezpe\u010dnosti potravin zalo\u017een\u00fdch na z\u00e1sad\u00e1ch HACCP. \u00da\u010dinn\u00e1 kontrola \u0161k\u016fdc\u016f zahrnuje rychlou detekci \u0161k\u016fdc\u016f, identifikaci druh\u016f a jejich bezpe\u010dnou a \u00fa\u010dinnou likvidaci. Kontrola \u0161k\u016fdc\u016f by m\u011bla b\u00fdt prov\u00e1d\u011bna ve v\u0161ech oblastech manipulace s potravinami, jejich skladov\u00e1n\u00ed a p\u0159\u00edpravy, aby byla zaji\u0161t\u011bna bezpe\u010dnost potravin a dodr\u017eov\u00e1n\u00ed pr\u00e1vn\u00edch p\u0159edpis\u016f.  <\/p><p><strong>Kl\u00ed\u010dov\u00e1 opat\u0159en\u00ed pro prevenci \u0161k\u016fdc\u016f:<\/strong><\/p><ul><li>Udr\u017eujte za\u0159\u00edzen\u00ed v dobr\u00e9m stavu a ut\u011bsn\u011bte m\u00edsta mo\u017en\u00e9ho vstupu (nap\u0159. otvory, odtoky, dve\u0159e a okna).<\/li><li>Pou\u017e\u00edvejte s\u00edt\u011b proti hmyzu na oknech a jin\u00fdch otvorech.<\/li><li>Zajist\u011bte okam\u017eit\u00fd \u00faklid zbytk\u016f j\u00eddla a odpadu a ukl\u00e1dejte potraviny do reg\u00e1l\u016f mimo st\u011bny.<\/li><li>Udr\u017eujte odpad v uzav\u0159en\u00fdch n\u00e1dob\u00e1ch a okoln\u00ed prostory v \u010distot\u011b.<\/li><li>Vylu\u010dte zv\u00ed\u0159ata ze za\u0159\u00edzen\u00ed a jeho okol\u00ed.<\/li><\/ul><p> <\/p><p>Podrobn\u00e9 pl\u00e1ny ochrany proti \u0161k\u016fdc\u016fm by m\u011bly obsahovat mapy n\u00e1strahov\u00fdch a detek\u010dn\u00edch stanic, harmonogramy \u00fadr\u017eby, bezpe\u010dnostn\u00ed listy a z\u00e1znamy o v\u0161ech preventivn\u00edch a z\u00e1sahov\u00fdch opat\u0159en\u00edch. Spr\u00e1vn\u00e1 implementace zaji\u0161\u0165uje bezpe\u010dnost potravin, p\u0159edch\u00e1z\u00ed nemocem a zm\u00edr\u0148uje podnikatelsk\u00e1 rizika p\u0159i zachov\u00e1n\u00ed souladu s pr\u00e1vn\u00edmi normami. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516496\" id=\"e-n-tab-content-858516496\" data-tab-index=\"6\" style=\"--n-tabs-title-order: 6;\" class=\" elementor-element elementor-element-df483c8 e-flex e-con-boxed e-con e-child\" data-id=\"df483c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-912272d elementor-widget elementor-widget-text-editor\" data-id=\"912272d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kvalita vody m\u00e1 z\u00e1sadn\u00ed v\u00fdznam pro p\u0159\u00edpravu pokrm\u016f a myt\u00ed n\u00e1dob\u00ed, za\u0159\u00edzen\u00ed a vybaven\u00ed, proto je nezbytn\u00e9 zajistit jej\u00ed kvalitu a pitnost \u010dast\u00fdm testov\u00e1n\u00edm.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516497\" id=\"e-n-tab-content-858516497\" data-tab-index=\"7\" style=\"--n-tabs-title-order: 7;\" class=\" elementor-element elementor-element-2198562 e-flex e-con-boxed e-con e-child\" data-id=\"2198562\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b6b89e elementor-widget elementor-widget-text-editor\" data-id=\"6b6b89e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Zam\u011bstnanci mus\u00ed b\u00fdt informov\u00e1ni o rizic\u00edch gastrointestin\u00e1ln\u00edch infekc\u00ed, hepatitidy a poran\u011bn\u00ed a mus\u00ed b\u00fdt zavedena nezbytn\u00e1 vylu\u010dovac\u00ed nebo ochrann\u00e1 opat\u0159en\u00ed. Zdravotn\u00ed probl\u00e9my mus\u00ed b\u00fdt hl\u00e1\u0161eny vedouc\u00edmu. P\u0159i manipulaci s hotov\u00fdmi pokrmy je t\u0159eba pou\u017e\u00edvat rukavice a pravideln\u011b je obnovovat. P\u0159ed nasazen\u00edm rukavic a po jejich sund\u00e1n\u00ed je t\u0159eba si um\u00fdt ruce. Ruce by se m\u011bly pravideln\u011b m\u00fdt (+ dezinfikovat) minim\u00e1ln\u011b p\u0159ed zah\u00e1jen\u00edm pr\u00e1ce, po pou\u017eit\u00ed toalety, po p\u0159est\u00e1vk\u00e1ch, po vysyp\u00e1n\u00ed odpadk\u016f, po zaka\u0161l\u00e1n\u00ed nebo k\u00fdchnut\u00ed, po manipulaci se surovinami a po manipulaci s pen\u011bzi (mincemi a bankovkami).    <\/p><p>Je t\u0159eba db\u00e1t na vhodn\u00fd od\u011bv s vysokou m\u00edrou \u010distoty a minimem kapes, stejn\u011b jako na pokr\u00fdvky vlas\u016f (a vous\u016f) a absenci \u0161perk\u016f a hodinek. L\u00e9k\u00e1rni\u010dky by m\u011bly b\u00fdt snadno dostupn\u00e9 a k dispozici pro okam\u017eit\u00e9 pou\u017eit\u00ed. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit1 e-n-tab-title-858516498\" id=\"e-n-tab-content-858516498\" data-tab-index=\"8\" style=\"--n-tabs-title-order: 8;\" class=\" elementor-element elementor-element-b737e78 e-flex e-con-boxed e-con e-child\" data-id=\"b737e78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5c7f4c elementor-widget elementor-widget-text-editor\" data-id=\"c5c7f4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Alergeny jsou v\u00fdznamn\u00fdm rizikem pro bezpe\u010dnost potravin a mus\u00ed b\u00fdt \u0159e\u0161eny v r\u00e1mci syst\u00e9mu \u0159\u00edzen\u00ed bezpe\u010dnosti potravin. Preventivn\u00ed strategie pro \u0159\u00edzen\u00ed alergen\u016f mohou b\u00fdt zalo\u017eeny na dvou p\u0159\u00edstupech: <\/p><ol><li>Alergeny by se m\u011bly dostat mimo provozovnu d\u00edky z\u00e1ruk\u00e1m dodavatel\u016f surovin a dal\u0161\u00edch ingredienc\u00ed;<\/li><li>M\u011bla by se uplat\u0148ovat p\u0159\u00edsn\u00e1 opat\u0159en\u00ed k minimalizaci k\u0159\u00ed\u017eov\u00e9 kontaminace, p\u0159i\u010dem\u017e v\u00fdrobky, kter\u00e9 mohou obsahovat alergeny, by m\u011bly b\u00fdt b\u011bhem v\u00fdroby odd\u011bleny od ostatn\u00edch pomoc\u00ed samostatn\u00fdch v\u00fdrobn\u00edch linek, skladovac\u00edch za\u0159\u00edzen\u00ed a n\u00e1dob\u00ed. Nezbytn\u00e9 je jasn\u00e9 ozna\u010dov\u00e1n\u00ed ingredienc\u00ed a pokrm\u016f, jako\u017e i vyhrazen\u00ed za\u0159\u00edzen\u00ed a prostor pro p\u0159\u00edpravu potravin bez alergen\u016f. Pracovn\u00edci mus\u00ed dodr\u017eovat specifick\u00e9 hygienick\u00e9 protokoly a b\u00fdt si v\u011bdomi rizika k\u0159\u00ed\u017eov\u00e9ho kontaktu, zejm\u00e9na po p\u0159est\u00e1vk\u00e1ch.  <\/li><\/ol><p> <\/p><p>Pokud tato preventivn\u00ed opat\u0159en\u00ed nelze \u00fa\u010dinn\u011b zav\u00e9st, m\u016f\u017ee b\u00fdt nutn\u00e9 v\u00fdrobn\u00ed proces p\u0159ehodnotit.<\/p><p>Rozpozn\u00e1n\u00ed p\u0159\u00edznak\u016f alergick\u00e9 reakce je z\u00e1sadn\u00ed a zahrnuje p\u0159\u00edznaky, jako je kop\u0159ivka nebo ko\u017en\u00ed vyr\u00e1\u017eka, otok (zejm\u00e9na obli\u010deje, rt\u016f nebo hrdla) a pot\u00ed\u017ee s d\u00fdch\u00e1n\u00edm nebo s\u00edp\u00e1n\u00ed. Postupy reakce na mimo\u0159\u00e1dn\u00e9 ud\u00e1losti by m\u011bly zahrnovat \u0161kolen\u00ed zam\u011bstnanc\u016f, aby dok\u00e1zali rozpoznat alergick\u00e9 reakce a vhodn\u011b na n\u011b reagovat, nap\u0159\u00edklad pomoc\u00ed autoinjektor\u016f s adrenalinem, a proaktivn\u00ed diskusi s n\u00e1v\u0161t\u011bvn\u00edky o mo\u017en\u00fdch alergenech, aby se sn\u00ed\u017eilo riziko. Dodr\u017eov\u00e1n\u00edm t\u011bchto postup\u016f mohou t\u00fdmy \u00fa\u010dinn\u011b chr\u00e1nit osoby s potravinov\u00fdmi alergiemi a udr\u017eovat bezpe\u010dn\u00e9 prost\u0159ed\u00ed pro manipulaci s potravinami.  <\/p><p>Seznam b\u011b\u017en\u00fdch alergen\u016f<\/p><ul><li>Obiloviny (nap\u0159. lepek)<\/li><li>Kor\u00fd\u0161i, ryby a m\u011bkk\u00fd\u0161i<\/li><li>Vejce<\/li><li>Ara\u0161\u00eddy<\/li><li>Ml\u00e9ko a ml\u00e9\u010dn\u00e9 v\u00fdrobky (nap\u0159. lakt\u00f3za)<\/li><li>S\u00f3ja<\/li><li>O\u0159echy<\/li><li>Ho\u0159\u010dice a ho\u0159\u010di\u010dn\u00e9 sem\u00ednko<\/li><li>Sezam<\/li><li>Oxid si\u0159i\u010dit\u00fd a si\u0159i\u010ditany<\/li><li>Lupiny<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"unit2\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"unit2\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kvalita a spokojenost z\u00e1kazn\u00edk\u016f <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"unit2\" class=\"elementor-element elementor-element-ae00b60 e-con-full e-flex e-con e-child\" data-id=\"ae00b60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ce11d7 elementor-widget elementor-widget-heading\" data-id=\"9ce11d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Pojet\u00ed kvality v agroturistice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2b3cb elementor-widget elementor-widget-text-editor\" data-id=\"bd2b3cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u0158\u00edzen\u00ed kvality v agroturistice je stejn\u011b jako v jin\u00fdch oblastech cestovn\u00edho ruchu z\u00e1sadn\u00ed pro jej\u00ed \u00fasp\u011bch, i kdy\u017e je ze sv\u00e9 podstaty subjektivn\u00ed. Kvalitu lze definovat jako soulad nab\u00edzen\u00fdch slu\u017eeb s pot\u0159ebami a o\u010dek\u00e1v\u00e1n\u00edm host\u016f. Z\u00e1rove\u0148 zahrnuje vlastnosti produkt\u016f a slu\u017eeb, kter\u00e9 zvy\u0161uj\u00ed jejich schopnost efektivn\u011b uspokojovat pot\u0159eby klient\u016f.  <\/p><p>Navzdory r\u016fzn\u00fdm definic\u00edm kvality se objevuje jeden spole\u010dn\u00fd princip: uspokojov\u00e1n\u00ed pot\u0159eb z\u00e1kazn\u00edk\u016f. Kvalita je neodmysliteln\u011b spjata se spokojenost\u00ed z\u00e1kazn\u00edk\u016f, kter\u00e9 se dosahuje tehdy, kdy\u017e se o\u010dek\u00e1v\u00e1n\u00ed host\u016f shoduj\u00ed s jejich zku\u0161enostmi nebo je p\u0159ed\u010d\u00ed. V agroturistice se kvalita hodnot\u00ed podle toho, jak jsou uspokojov\u00e1ny po\u017eadavky st\u00e1le n\u00e1ro\u010dn\u011bj\u0161\u00ed klientely, p\u0159i\u010dem\u017e je zachov\u00e1na rovnov\u00e1ha mezi tradi\u010dn\u00edmi venkovsk\u00fdmi hodnotami a o\u010dek\u00e1v\u00e1n\u00edm m\u011bstsk\u00fdch n\u00e1v\u0161t\u011bvn\u00edk\u016f.  <\/p><p>Agroturistika do zna\u010dn\u00e9 m\u00edry z\u00e1vis\u00ed na tom, zda si majitel\u00e9 nemovitost\u00ed stanov\u00ed vlastn\u00ed standardy kvality. Tyto standardy se utv\u00e1\u0159ej\u00ed na z\u00e1klad\u011b osobn\u00edch zku\u0161enost\u00ed, preferenc\u00ed a obecn\u00e9ho ch\u00e1p\u00e1n\u00ed \u0161ir\u0161\u00edch z\u00e1sad kvality cestovn\u00edho ruchu. V d\u016fsledku toho se st\u00e1v\u00e1 nezbytn\u00fdm specializovan\u00e9 \u0161kolen\u00ed pro z\u00fa\u010dastn\u011bn\u00e9 strany v tomto odv\u011btv\u00ed a technick\u00e1 pomoc p\u0159izp\u016fsoben\u00e1 jedine\u010dn\u00fdm po\u017eadavk\u016fm agroturistiky. Krom\u011b toho je nezbytn\u00e9 podporovat s\u00edt\u011b spolupr\u00e1ce a partnerstv\u00ed v r\u00e1mci odv\u011btv\u00ed cestovn\u00edho ruchu.   <\/p><p>Agroturistika m\u016f\u017ee vzkv\u00e9tat v r\u00e1mci jednotn\u00e9ho pl\u00e1nu rozvoje cestovn\u00edho ruchu, kter\u00fd zahrnuje specifick\u00e9 z\u00e1sady kvality, v\u010detn\u011b:<\/p><ul><li>Udr\u017eiteln\u00fd rozvoj a zhodnocov\u00e1n\u00ed p\u0159\u00edrodn\u00edch zdroj\u016f v okol\u00ed nemovitosti, jako je krajina, kulturn\u00ed pam\u00e1tky a pam\u00e1tky.<\/li><li>Zlep\u0161en\u00ed kvality ubytov\u00e1n\u00ed, za\u0159\u00edzen\u00ed a slu\u017eeb.<\/li><li>Organizace a diverzifikace volno\u010dasov\u00fdch a z\u00e1bavn\u00edch aktivit, podpora aktivn\u00ed \u00fa\u010dasti host\u016f na agroturistice a zem\u011bd\u011blsk\u00fdch \u010dinnostech.<\/li><li>Poskytov\u00e1n\u00ed p\u0159esn\u00fdch, podrobn\u00fdch, aktu\u00e1ln\u00edch a dostupn\u00fdch informac\u00ed v oblasti profesion\u00e1ln\u00edho pohostinstv\u00ed.<\/li><li>Podpora p\u0159\u00edjemn\u00e9 atmosf\u00e9ry a pohostinnosti.<\/li><li>Zaji\u0161t\u011bn\u00ed z\u00e1ruk kvality pro n\u00e1v\u0161t\u011bvn\u00edky prost\u0159ednictv\u00edm pr\u016fb\u011b\u017en\u00e9ho monitorov\u00e1n\u00ed a hodnocen\u00ed a vytvo\u0159en\u00ed z\u00e1kladu pro dlouhodob\u00e9 zaji\u0161t\u011bn\u00ed kvality cestovn\u00edho ruchu.<\/li><li>Dodr\u017eov\u00e1n\u00edm t\u011bchto z\u00e1sad m\u016f\u017ee odv\u011btv\u00ed agroturistiky \u00fa\u010dinn\u011b plnit m\u011bn\u00edc\u00ed se o\u010dek\u00e1v\u00e1n\u00ed sv\u00e9 klientely a z\u00e1rove\u0148 si zachovat svou osobitou venkovskou identitu.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1a9a31 elementor-widget elementor-widget-heading\" data-id=\"e1a9a31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Normy kvality<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbe7791 elementor-widget elementor-widget-text-editor\" data-id=\"fbe7791\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mnoho majitel\u016f firem, kte\u0159\u00ed pravideln\u011b nepou\u017e\u00edvaj\u00ed syst\u00e9m \u0159\u00edzen\u00ed kvality (QMS), se \u010dasto domn\u00edv\u00e1, \u017ee absence st\u00ed\u017enost\u00ed znamen\u00e1 spokojenost z\u00e1kazn\u00edk\u016f. Nespokojen\u00ed z\u00e1kazn\u00edci se v\u0161ak mohou rozhodnout neposkytnout zp\u011btnou vazbu a m\u00edsto toho hledat alternativy. Pro \u0159e\u0161en\u00ed by organizace m\u011bli zaujmout proaktivn\u00ed p\u0159\u00edstup ke shroma\u017e\u010fov\u00e1n\u00ed zp\u011btn\u00e9 vazby od z\u00e1kazn\u00edk\u016f. Tento p\u0159\u00edstup zahrnuje:   <\/p><ul><li>Rozpozn\u00e1n\u00ed hlavn\u00edch v\u00fdhod strategie zam\u011b\u0159en\u00e9 na z\u00e1kazn\u00edka a zaveden\u00ed odpov\u00eddaj\u00edc\u00edch opat\u0159en\u00ed.<\/li><li>Efektivn\u00ed pou\u017e\u00edv\u00e1n\u00ed metod a n\u00e1stroj\u016f pro hodnocen\u00ed spokojenosti z\u00e1kazn\u00edk\u016f.<\/li><li>Pou\u017eit\u00ed technik a n\u00e1stroj\u016f pro efektivn\u00ed \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed z\u00e1kazn\u00edk\u016f.<\/li><li>Vyvinut\u00ed strukturovan\u00e9ho procesu pro hodnocen\u00ed spokojenosti z\u00e1kazn\u00edk\u016f a \u0159\u00edzen\u00ed st\u00ed\u017enost\u00ed.<\/li><\/ul><p> <\/p><p>V n\u011bkter\u00fdch zem\u00edch EU pou\u017e\u00edvaj\u00ed ofici\u00e1ln\u00ed subjekty syst\u00e9my hodnocen\u00ed kvality. V It\u00e1lii hodnot\u00ed ministerstvo zem\u011bd\u011blstv\u00ed agroturistick\u00e9 farmy pomoc\u00ed stupnice od 1 do 5 slune\u010dnic. N\u011bmecko se \u0159\u00edd\u00ed podobn\u00fdm klasifika\u010dn\u00edm syst\u00e9mem, ale m\u00edsto slune\u010dnic pou\u017e\u00edv\u00e1 hv\u011bzdi\u010dky, p\u0159i\u010dem\u017e hodnocen\u00ed \u0159\u00edd\u00ed N\u011bmeck\u00fd svaz cestovn\u00edho ruchu. Ve \u0160v\u00e9dsku se v agroturistice pou\u017e\u00edv\u00e1 srovnateln\u00fd p\u0159\u00edstup, kdy se farmy hodnot\u00ed od 1 do 5 p\u0161eni\u010dn\u00fdch klas\u016f na z\u00e1klad\u011b kvality, kterou ur\u010duje Bo p\u00e5 Lantg\u00e5rd Sverige, vedouc\u00ed organizace agroturistiky v zemi. Rakousko v\u0161ak pou\u017e\u00edv\u00e1 odli\u0161n\u00fd p\u0159\u00edstup se stupnic\u00ed od 2 (nejni\u017e\u0161\u00ed) do 5 kv\u011bt\u016f (nejvy\u0161\u0161\u00ed), kterou spravuje n\u00e1rodn\u00ed sdru\u017een\u00ed Urlaub am Bauernhof.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cc7040 elementor-widget elementor-widget-heading\" data-id=\"2cc7040\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Po\u017eadavky na kvalitu<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f0ab77 elementor-widget elementor-widget-text-editor\" data-id=\"8f0ab77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Po\u017eadavky na kvalitu lze rozd\u011blit na povinn\u00e9 a nepovinn\u00e9:<\/p><ul><li>Obecn\u00e9 povinn\u00e9 po\u017eadavky: odpov\u00eddaj\u00ed minim\u00e1ln\u00edm po\u017eadavk\u016fm stanoven\u00fdm z\u00e1konem pro provozov\u00e1n\u00ed agroturistiky.<\/li><li>Specifick\u00e9 povinn\u00e9 po\u017eadavky: odpov\u00eddaj\u00ed dodate\u010dn\u00fdm po\u017eadavk\u016fm, kter\u00e9 v sou\u010dasn\u00fdch pr\u00e1vn\u00edch p\u0159edpisech nejsou obsa\u017eeny nebo jsou obsa\u017eeny nejasn\u00fdm zp\u016fsobem, ale kter\u00e9 pova\u017eujeme za z\u00e1sadn\u00ed pro z\u00edsk\u00e1n\u00ed minim\u00e1ln\u00ed klasifikace.<\/li><\/ul><p> <\/p><p>Nepovinn\u00e9 po\u017eadavky lze rozd\u011blit do t\u0159\u00ed t\u0159\u00edd:<\/p><ul><li>Obecn\u00e1 kvalita z\u00e1stavby: analyzovan\u00e9 parametry zahrnuj\u00ed polohu a dostupnost, typi\u010dnost stavby a celkov\u00fd vn\u011bj\u0161\u00ed vzhled a p\u00e9\u010di o \u017eivotn\u00ed prost\u0159ed\u00ed.<\/li><li>Kvalita za\u0159\u00edzen\u00ed: analyzuje se z hlediska obecn\u00e9 kvality (hygiena, \u010distota a bezpe\u010dnost v\u0161ech prostor objektu a stav \u00fadr\u017eby za\u0159\u00edzen\u00ed a vybaven\u00ed) a designu za\u0159\u00edzen\u00ed z hlediska v\u00fdzdoby, pohodl\u00ed a bezpe\u010dnosti.<\/li><li>Kvalita poskytovan\u00fdch slu\u017eeb: analyzuj\u00ed se mimo jin\u00e9 parametry t\u00fdkaj\u00edc\u00ed se stravov\u00e1n\u00ed, informac\u00ed, z\u00e1bavn\u00edch aktivit a agroturistick\u00fdch z\u00e1\u017eitk\u016f.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1c24e1 elementor-widget elementor-widget-heading\" data-id=\"c1c24e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">V\u00fdznam lidsk\u00fdch zdroj\u016f<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a855782 elementor-widget elementor-widget-text-editor\" data-id=\"a855782\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Spolupracovn\u00edci v agroturistice hraj\u00ed z\u00e1sadn\u00ed roli p\u0159i poskytov\u00e1n\u00ed vysoce kvalitn\u00edch slu\u017eeb, proto\u017ee jsou v p\u0159\u00edm\u00e9m kontaktu s hosty a rozhoduj\u00edc\u00edm zp\u016fsobem p\u0159isp\u00edvaj\u00ed k zaji\u0161t\u011bn\u00ed \u0159\u00e1dn\u00e9 p\u0159\u00edpravy za\u0159\u00edzen\u00ed a \u00fa\u010dinn\u00e9mu \u0159e\u0161en\u00ed r\u016fzn\u00fdch situac\u00ed. Aby bylo mo\u017en\u00e9 tyto standardy dodr\u017eovat, m\u011bli by hostitel\u00e9 p\u0159i v\u00fdb\u011bru a \u0159\u00edzen\u00ed sv\u00fdch spolupracovn\u00edk\u016f dodr\u017eovat n\u011bkolik osv\u011bd\u010den\u00fdch postup\u016f. <\/p><p>Zam\u011bstnanci by m\u011bli b\u00fdt vyb\u00edr\u00e1ni na z\u00e1klad\u011b sv\u00fdch kompetenc\u00ed, v\u010detn\u011b z\u00e1kladn\u00ed znalosti angli\u010dtiny, aby mohli pracovat v odv\u011btv\u00ed cestovn\u00edho ruchu. V\u0161ichni zam\u011bstnanci mus\u00ed m\u00edt form\u00e1ln\u00ed pracovn\u00ed smlouvy a mus\u00ed dost\u00e1vat spravedlivou odm\u011bnu spolu s v\u00fdhodami odpov\u00eddaj\u00edc\u00edmi jejich odpov\u011bdnosti a v\u00fdkonu. Krom\u011b toho mus\u00ed b\u00fdt pro v\u0161echny zam\u011bstnance zaji\u0161t\u011bno \u00farazov\u00e9 poji\u0161t\u011bn\u00ed. Hostitel\u00e9 jsou zodpov\u011bdn\u00ed za nab\u00eddku \u0161kolen\u00ed v oblasti poskytov\u00e1n\u00ed slu\u017eeb, bezpe\u010dnostn\u00edch protokol\u016f a hygienick\u00fdch norem, aby zajistili, \u017ee zam\u011bstnanci budou vybaveni tak, aby spl\u0148ovali po\u017eadavky sv\u00fdch funkc\u00ed. Zam\u011bstnanci mus\u00ed dodr\u017eovat vysok\u00e9 standardy osobn\u00ed hygieny a zdrav\u00ed a vystupovat profesion\u00e1ln\u011b a upraven\u011b. V z\u00e1jmu zaji\u0161t\u011bn\u00ed dobr\u00fdch \u017eivotn\u00edch podm\u00ednek zam\u011bstnanc\u016f by m\u011bly agroturistick\u00e9 provozy zav\u00e9st z\u00e1sady a postupy ur\u010den\u00e9 k ochran\u011b zam\u011bstnanc\u016f p\u0159ed potenci\u00e1ln\u011b nebezpe\u010dn\u00fdmi situacemi. Pravideln\u00e1 komunikace mezi hostitelem a zam\u011bstnanci je nezbytn\u00e1 a podporuje prost\u0159ed\u00ed, v n\u011bm\u017e si zam\u011bstnanci mohou vym\u011b\u0148ovat zp\u011btnou vazbu a n\u00e1vrhy na zlep\u0161en\u00ed provozu. Zam\u011bstnavatel\u00e9 mus\u00ed zam\u011bstnanc\u016fm poskytnout nezbytn\u00e9 n\u00e1stroje, vybaven\u00ed a materi\u00e1ly pot\u0159ebn\u00e9 k efektivn\u00edmu pln\u011bn\u00ed jejich povinnost\u00ed. D\u00e1le by m\u011bly b\u00fdt v p\u0159\u00edpad\u011b pot\u0159eby poskytnuty osobn\u00ed ochrann\u00e9 prost\u0159edky (OOP) a podporov\u00e1no jejich pou\u017e\u00edv\u00e1n\u00ed, aby byla zaji\u0161t\u011bna bezpe\u010dnost zam\u011bstnanc\u016f.        <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80bd9b9 elementor-widget elementor-widget-heading\" data-id=\"80bd9b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Spokojenost z\u00e1kazn\u00edk\u016f v agroturistice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fff416 elementor-widget elementor-widget-text-editor\" data-id=\"1fff416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Jednou ze z\u00e1sad \u0159\u00edzen\u00ed kvality je zam\u011b\u0159it se na z\u00e1kazn\u00edka, proto\u017ee ten je pro \u00fasp\u011bch cestovn\u00edho ruchu z\u00e1sadn\u00ed. Je d\u016fle\u017eit\u00e9 identifikovat pot\u0159eby a o\u010dek\u00e1v\u00e1n\u00ed z\u00e1kazn\u00edk\u016f a podpo\u0159it tak jejich spokojenost. Spr\u00e1vn\u00e9 \u0159\u00edzen\u00ed st\u00ed\u017enost\u00ed umo\u017e\u0148uje prom\u011bnit m\u00edsta nespokojenosti v p\u0159\u00edle\u017eitosti ke zlep\u0161en\u00ed v\u00fdkonnosti a budov\u00e1n\u00ed loajality z\u00e1kazn\u00edk\u016f.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-dce-advanced-background-color=\"#006034\" class=\"elementor-element elementor-element-c573527 e-n-tabs-tablet elementor-widget elementor-widget-n-tabs\" data-id=\"c573527\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"207041831\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2070418311\" data-tab-title-id=\"e-n-tab-title-2070418311\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2070418311\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tOsv\u011bd\u010den\u00e9 postupy\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2070418312\" data-tab-title-id=\"e-n-tab-title-2070418312\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2070418312\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tV\u011brnost z\u00e1kazn\u00edk\u016f \t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit2 e-n-tab-title-2070418311\" id=\"e-n-tab-content-2070418311\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-2458160 e-con-full e-flex e-con e-child\" data-id=\"2458160\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f8036f elementor-widget elementor-widget-text-editor\" data-id=\"9f8036f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aby byla zaji\u0161t\u011bna spokojenost z\u00e1kazn\u00edk\u016f a host\u016f, m\u011bly by podniky agroturistiky pou\u017e\u00edvat postupy, kter\u00e9 up\u0159ednost\u0148uj\u00ed efektivn\u00ed a ohledupln\u00e9 slu\u017eby, spolehliv\u00e9 \u0159\u00edzen\u00ed a pozornost v\u011bnovanou detail\u016fm. Hostitel\u00e9 a host\u00e9 by m\u011bli za\u017e\u00edt p\u0159\u00edm\u00fd kontakt a str\u00e1vit spolu n\u011bjak\u00fd \u010das. Turist\u00e9, kte\u0159\u00ed si vyb\u00edraj\u00ed agroturistick\u00e9 z\u00e1\u017eitky, \u010dasto oce\u0148uj\u00ed, \u017ee se dozv\u011bd\u00ed o historii farmy\/rodiny a jej\u00edch aktivit\u00e1ch, produktech atd. Propaga\u010dn\u00ed materi\u00e1ly by m\u011bly b\u00fdt vizu\u00e1ln\u011b p\u0159ita\u017eliv\u00e9 a v\u00edcejazy\u010dn\u00e9, s p\u0159esn\u00fdmi rezerva\u010dn\u00edmi informacemi a odpov\u00eddaj\u00edc\u00edmi cenami. Aktivity mus\u00ed b\u00fdt dob\u0159e napl\u00e1novan\u00e9 a slad\u011bn\u00e9 s c\u00edli host\u016f a za\u0159\u00edzen\u00ed by m\u011bla poskytovat pohodl\u00ed, \u010distotu a bezpe\u010dnost. D\u016fle\u017eit\u00e1 je dostupnost a bezpe\u010dnost prost\u0159ed\u00ed, stejn\u011b jako technicky znal\u00fd person\u00e1l, kter\u00fd rychle vy\u0159izuje po\u017eadavky a st\u00ed\u017enosti. Kl\u00ed\u010dov\u00e9 je neust\u00e1l\u00e9 monitorov\u00e1n\u00ed a zlep\u0161ov\u00e1n\u00ed.      <\/p><p>Mezi dal\u0161\u00ed ukazatele spokojenosti pat\u0159\u00ed dochvilnost, p\u0159esnost \u00fakol\u016f, vhodn\u00e1 provozn\u00ed doba, profesion\u00e1ln\u00ed v\u00fdkon zam\u011bstnanc\u016f, osobn\u00ed p\u0159\u00edstup k host\u016fm a celkov\u00e1 d\u016fv\u011bra host\u016f v podnik.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"unit2 e-n-tab-title-2070418312\" id=\"e-n-tab-content-2070418312\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-5ea9973 e-flex e-con-boxed e-con e-child\" data-id=\"5ea9973\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e19e823 elementor-widget elementor-widget-text-editor\" data-id=\"e19e823\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>V\u011brnost z\u00e1kazn\u00edk\u016f je pro agroturistiku z\u00e1sadn\u00edm aspektem, proto\u017ee udr\u017een\u00ed st\u00e1vaj\u00edc\u00edch z\u00e1kazn\u00edk\u016f je n\u00e1kladov\u011b efektivn\u011bj\u0161\u00ed ne\u017e z\u00edsk\u00e1v\u00e1n\u00ed nov\u00fdch. Rozvoj strategi\u00ed na podporu loajality z\u00e1kazn\u00edk\u016f je pro r\u016fst agroturistick\u00fdch podnik\u016f kl\u00ed\u010dov\u00fd. Pozitivn\u00ed vztahy podporuj\u00ed opakovan\u00e9 n\u00e1v\u0161t\u011bvy a vytv\u00e1\u0159ej\u00ed z podniku preferovanou volbu oproti konkurenci. Loajalita je v\u00fdsledkem konzistentn\u00edch, pozitivn\u00edch interakc\u00ed, kter\u00e9 v pr\u016fb\u011bhu \u010dasu buduj\u00ed d\u016fv\u011bru. \u00da\u010dinn\u00e9 strategie v\u011brnosti z\u00e1kazn\u00edk\u016f vytv\u00e1\u0159ej\u00ed dlouhodob\u00e9 vztahy, zvy\u0161uj\u00ed celo\u017eivotn\u00ed hodnotu z\u00e1kazn\u00edka a zvy\u0161uj\u00ed p\u0159\u00edjmy. Zaveden\u00ed dob\u0159e definovan\u00fdch strategi\u00ed budov\u00e1n\u00ed loajality je proto pro \u00fasp\u011bch nezbytn\u00e9.     <\/p><p>Porozum\u011bn\u00ed z\u00e1kazn\u00edk\u016fm a stanoven\u00ed priorit slu\u017eeb: budov\u00e1n\u00ed loajality z\u00e1kazn\u00edk\u016f vy\u017eaduje d\u016fkladn\u00e9 porozum\u011bn\u00ed z\u00e1kazn\u00edk\u016fm. Personalizovan\u00e9 interakce, jako je oslovov\u00e1n\u00ed z\u00e1kazn\u00edk\u016f jm\u00e9nem a rozpozn\u00e1v\u00e1n\u00ed jejich preferenc\u00ed a pot\u0159eb, k tomu v\u00fdznamn\u011b p\u0159isp\u00edvaj\u00ed. Se z\u00e1kazn\u00edky je t\u0159eba jednat s respektem a p\u00e9\u010d\u00ed, nikoli pouze jako s plat\u00edc\u00edmi klienty. \u0160patn\u00fd z\u00e1kaznick\u00fd servis m\u016f\u017ee m\u00edt v\u00e1\u017en\u00fd dopad na loajalitu a ziskovost. Z\u00e1kazn\u00edci, kte\u0159\u00ed se c\u00edt\u00ed podporov\u00e1ni a oce\u0148ov\u00e1ni, s v\u011bt\u0161\u00ed pravd\u011bpodobnost\u00ed z\u016fstanou podniku v\u011brni. Zp\u011btn\u00e1 vazba, a\u0165 u\u017e pozitivn\u00ed, nebo negativn\u00ed, by m\u011bla b\u00fdt aktivn\u011b vyhled\u00e1v\u00e1na a m\u011bla by b\u00fdt \u0159e\u0161ena, co\u017e by m\u011blo b\u00fdt d\u016fkazem z\u00e1vazku organizace ke vztah\u016fm se z\u00e1kazn\u00edky.     <\/p><p>Z\u00edsk\u00e1v\u00e1n\u00ed a oce\u0148ov\u00e1n\u00ed zp\u011btn\u00e9 vazby od z\u00e1kazn\u00edk\u016f: aktivn\u00ed vyhled\u00e1v\u00e1n\u00ed a oce\u0148ov\u00e1n\u00ed zp\u011btn\u00e9 vazby od z\u00e1kazn\u00edk\u016f ukazuje, \u017ee podnik usiluje o zlep\u0161ov\u00e1n\u00ed sv\u00fdch slu\u017eeb. Zp\u011btn\u00e1 vazba pom\u00e1h\u00e1 identifikovat oblasti, kter\u00e9 je t\u0159eba zlep\u0161it, a upozor\u0148uje na siln\u00e9 str\u00e1nky, kter\u00e9 lze d\u00e1le rozv\u00edjet. Z\u00e1kazn\u00edci se \u010dast\u011bji vracej\u00ed k podnik\u016fm, kter\u00e9 projevuj\u00ed uzn\u00e1n\u00ed jejich n\u00e1zor\u016fm a podnikaj\u00ed viditeln\u00e9 kroky k \u0159e\u0161en\u00ed jejich podn\u011bt\u016f.  <\/p><p>Navazov\u00e1n\u00ed strategick\u00fdch partnerstv\u00ed: relevantn\u00ed partnerstv\u00ed mohou pos\u00edlit strategie v\u011brnosti z\u00e1kazn\u00edk\u016f. Spolupr\u00e1ce s m\u00edstn\u00edmi venkovsk\u00fdmi v\u00fdrobci nebo dodavateli, kte\u0159\u00ed maj\u00ed dobrou pov\u011bst, m\u016f\u017ee p\u0159il\u00e1kat a udr\u017eet z\u00e1kazn\u00edky. Partne\u0159i, kte\u0159\u00ed aktivn\u011b propaguj\u00ed svou nab\u00eddku, mohou agroturistick\u00fdm podnik\u016fm pomoci oslovit \u0161ir\u0161\u00ed publikum a zv\u00fd\u0161it jejich d\u016fv\u011bryhodnost.  <\/p><p>Zaveden\u00ed programu v\u011brnosti z\u00e1kazn\u00edk\u016f a neust\u00e1l\u00e9 zlep\u0161ov\u00e1n\u00ed jejich zku\u0161enost\u00ed: V\u011brnostn\u00ed program pro z\u00e1kazn\u00edky, kter\u00fd nab\u00edz\u00ed v\u00fdhody, jako jsou slevy, propaga\u010dn\u00ed akce, exkluzivn\u00ed nab\u00eddky a dal\u0161\u00ed odm\u011bny, m\u016f\u017ee podpo\u0159it opakovan\u00e9 n\u00e1v\u0161t\u011bvy a pos\u00edlit vztahy. Pro zaji\u0161t\u011bn\u00ed dlouhodob\u00e9ho \u00fasp\u011bchu je v\u0161ak t\u0159eba loajalitu z\u00e1kazn\u00edk\u016f rozv\u00edjet prost\u0159ednictv\u00edm neust\u00e1l\u00e9ho \u00fasil\u00ed o zlep\u0161ov\u00e1n\u00ed z\u00e1kaznick\u00e9 zku\u0161enosti. Zat\u00edmco kr\u00e1tkodob\u00e9 strategie, jako jsou slevy a odm\u011bny, jsou \u00fa\u010dinn\u00e9, dlouhodob\u00e1 \u00fa\u010dinnost z\u00e1vis\u00ed na d\u016fsledn\u00e9m v\u00fdvoji a zlep\u0161ov\u00e1n\u00ed celkov\u00e9 zku\u0161enosti. Sledov\u00e1n\u00ed z\u00e1kaznick\u00e9 zku\u0161enosti prost\u0159ednictv\u00edm m\u011b\u0159iteln\u00fdch ukazatel\u016f je nezbytn\u00e9 pro posouzen\u00ed \u00fasp\u011b\u0161nosti programu a proveden\u00ed nezbytn\u00fdch \u00faprav. Up\u0159ednost\u0148ov\u00e1n\u00edm neust\u00e1l\u00e9ho zlep\u0161ov\u00e1n\u00ed mohou podniky zajistit, aby se z\u00e1kazn\u00edci c\u00edtili dlouhodob\u011b docen\u011bni.    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45c4ccf elementor-widget elementor-widget-heading\" data-id=\"45c4ccf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">St\u00ed\u017enosti a n\u00e1vrhy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa0d03 elementor-widget elementor-widget-text-editor\" data-id=\"5aa0d03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>V agroturistice, stejn\u011b jako v jin\u00fdch odv\u011btv\u00edch, jsou st\u00ed\u017enosti a podn\u011bty host\u016f nevyhnuteln\u00e9 a m\u011bly by b\u00fdt pova\u017eov\u00e1ny za cennou p\u0159\u00edle\u017eitost ke zlep\u0161en\u00ed. Zam\u011bstnanci odpov\u011bdn\u00ed za recepci, slu\u017eby z\u00e1kazn\u00edk\u016fm nebo vy\u0159izov\u00e1n\u00ed st\u00ed\u017enost\u00ed mus\u00ed b\u00fdt dob\u0159e vy\u0161koleni, aby dok\u00e1zali \u00fa\u010dinn\u011b \u0159e\u0161it probl\u00e9my a poskytovat rychl\u00e1 \u0159e\u0161en\u00ed, a t\u00edm posilovat loajalitu host\u016f. St\u00ed\u017enosti lze pod\u00e1vat \u00fastn\u011b nebo p\u00edsemn\u011b, a to i prost\u0159ednictv\u00edm form\u00e1ln\u00ed knihy st\u00ed\u017enost\u00ed nebo k tomu ur\u010den\u00fdch formul\u00e1\u0159\u016f. \u0158\u00e1dn\u00e9 zdokumentov\u00e1n\u00ed a vyhodnocen\u00ed t\u011bchto st\u00ed\u017enost\u00ed zaji\u0161\u0165uje proveden\u00ed vhodn\u00fdch n\u00e1pravn\u00fdch opat\u0159en\u00ed. Vypracov\u00e1n\u00ed komplexn\u00edho manu\u00e1lu pro vy\u0159izov\u00e1n\u00ed st\u00ed\u017enost\u00ed a podn\u011bt\u016f a zaji\u0161t\u011bn\u00ed, aby s n\u00edm byli sezn\u00e1meni v\u0161ichni zam\u011bstnanci, je nezbytn\u00e9 pro udr\u017een\u00ed kvality slu\u017eeb a efektivn\u00ed reakce na zp\u011btnou vazbu host\u016f.    <\/p><p>\u010cast\u00e9 st\u00ed\u017enosti host\u016f v agroturistice se \u010dasto t\u00fdkaj\u00ed nespln\u011bn\u00fdch o\u010dek\u00e1v\u00e1n\u00ed a poukazuj\u00ed na oblasti, kde je t\u0159eba zlep\u0161it slu\u017eby:<\/p><ul><li>L\u016f\u017eka. \u010cast\u00fdm probl\u00e9mem b\u00fdv\u00e1, kdy\u017e host\u00e9 po\u017eaduj\u00ed jednol\u016f\u017eka, ale po p\u0159\u00edjezdu najdou man\u017eelsk\u00e9 postele nebo naopak. To \u010dasto vede ke st\u00ed\u017enostem, kter\u00e9 se obvykle \u0159e\u0161\u00ed v\u00fdm\u011bnou pokoje nebo nab\u00eddkou n\u00e1hradn\u00edho ubytov\u00e1n\u00ed.  <\/li><li>Velikost a um\u00edst\u011bn\u00ed pokoje. Host\u00e9 mohou vyj\u00e1d\u0159it nespokojenost s mal\u00fdmi pokoji nebo ne\u017e\u00e1douc\u00edm um\u00edst\u011bn\u00edm, nap\u0159\u00edklad s v\u00fdhledem na terasu m\u00edsto malebn\u00e9ho okol\u00ed. Zm\u011bna pokoje je \u010dasto nej\u00fa\u010dinn\u011bj\u0161\u00edm \u0159e\u0161en\u00edm.  <\/li><li>\u010cistota. Ob\u010das se objevuj\u00ed obavy ohledn\u011b \u010distoty, co\u017e podtrhuje d\u016fle\u017eitost rychl\u00e9ho \u0159e\u0161en\u00ed t\u011bchto probl\u00e9m\u016f a vyu\u017eit\u00ed zp\u011btn\u00e9 vazby ke zlep\u0161en\u00ed kvality slu\u017eeb. <\/li><li>WiFi. Spolehliv\u00e9 p\u0159ipojen\u00ed k internetu se stalo nezbytn\u00fdm i na venkov\u011b. Rychl\u00e9 \u0159e\u0161en\u00ed probl\u00e9m\u016f s WiFi kontaktov\u00e1n\u00edm technik\u016f m\u016f\u017ee pomoci zm\u00edrnit po\u010det st\u00ed\u017enost\u00ed.  <\/li><li>Nedostupn\u00e9 slu\u017eby nebo \u010dinnosti. Pokud jsou inzerovan\u00e9 slu\u017eby nebo aktivity nedostupn\u00e9, host\u00e9 pravd\u011bpodobn\u011b vyj\u00e1d\u0159\u00ed nespokojenost, zejm\u00e9na pokud si za tyto slu\u017eby p\u0159iplatili. <\/li><li>Hluk a z\u00e1pach. Jednou z nej\u010dast\u011bj\u0161\u00edch st\u00ed\u017enost\u00ed je hluk a z\u00e1pach, \u010dasto zp\u016fsoben\u00fd hlasit\u00fdmi zvuky stroj\u016f a zv\u00ed\u0159at. Krom\u011b toho mohou b\u00fdt nep\u0159\u00edjemn\u00e9 pachy z dobytka, sil\u00e1\u017ee a hnoje. Majitel si toho mus\u00ed b\u00fdt v\u011bdom a informovat hosty, \u017ee tyto faktory mohou b\u00fdt sou\u010d\u00e1st\u00ed z\u00e1\u017eitku.   <\/li><\/ul><p> <\/p><p><strong>Jak \u0159e\u0161it st\u00ed\u017enosti z\u00e1kazn\u00edk\u016f<\/strong><\/p><p>\u00da\u010dinn\u00e9 \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed z\u00e1kazn\u00edk\u016f je v agroturistice z\u00e1sadn\u00ed, proto\u017ee dob\u0159e vy\u0159e\u0161en\u00e9 probl\u00e9my mohou zv\u00fd\u0161it loajalitu host\u016f. Zam\u011bstnanci by m\u011bli zaujmout profesion\u00e1ln\u00ed a empatick\u00fd p\u0159\u00edstup, kter\u00fd zahrnuje kl\u00ed\u010dov\u00e9 postupy pro konstruktivn\u00ed \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed. <\/p><p>Zam\u011bstnanci by m\u011bli pou\u017e\u00edvat pozornou \u0159e\u010d t\u011bla, udr\u017eovat o\u010dn\u00ed kontakt a aktivn\u011b naslouchat bez p\u0159eru\u0161ov\u00e1n\u00ed. Komunikace mus\u00ed b\u00fdt asertivn\u00ed, mus\u00ed pou\u017e\u00edvat vhodn\u00fd t\u00f3n a jasn\u00fd jazyk, aby se zab\u00fdvala sp\u00ed\u0161e fakty ne\u017e emocemi. Op\u011btovn\u00e9 potvrzen\u00ed st\u00ed\u017enosti zaji\u0161\u0165uje p\u0159esnost, zat\u00edmco p\u0159izn\u00e1n\u00ed chyb a up\u0159\u00edmn\u00e1 omluva prokazuj\u00ed odpov\u011bdnost. Spokojenost host\u016f m\u016f\u017ee zv\u00fd\u0161it nab\u00eddka alternativn\u00edch \u0159e\u0161en\u00ed nebo p\u0159\u00edle\u017eitost\u00ed k opakov\u00e1n\u00ed nevyhovuj\u00edc\u00edch slu\u017eeb.   <\/p><p>V p\u0159\u00edpadech, kdy se jedn\u00e1 o nep\u0159\u00e1telsky nalad\u011bn\u00e9 z\u00e1kazn\u00edky, mus\u00ed person\u00e1l zachovat klid, trp\u011blivost a asertivitu a vyu\u017e\u00edt siln\u00e9 soci\u00e1ln\u00ed dovednosti k uvoln\u011bn\u00ed nap\u011bt\u00ed. P\u00edsemn\u00e9 st\u00ed\u017enosti vy\u017eaduj\u00ed rychlou a profesion\u00e1ln\u00ed odpov\u011b\u010f, obvykle do 24 hodin. Odpov\u011bdi se mus\u00ed vyvarovat op\u011btov\u00e1n\u00ed negativn\u00edch v\u00fdraz\u016f, \u0159e\u0161it probl\u00e9m p\u0159\u00edmo a obsahovat omluvu a n\u00e1hradu opr\u00e1vn\u011bn\u00fdch st\u00ed\u017enost\u00ed, zejm\u00e9na pokud se jedn\u00e1 o hmotn\u00e9 \u0161kody. Personalizace odpov\u011bd\u00ed a vyj\u00e1d\u0159en\u00ed vd\u011b\u010dnosti za zp\u011btnou vazbu host\u016f d\u00e1le posiluje vztahy se z\u00e1kazn\u00edky.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"sec-divide\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"sec-divide\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Informa\u010dn\u00ed pokyny pro pedagogy a poradce <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"sec-divide\" class=\"elementor-element elementor-element-081f1b4 e-con-full e-flex e-con e-child\" data-id=\"081f1b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f52974 e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"9f52974\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;stretch&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"167061876\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1670618761\" data-tab-title-id=\"e-n-tab-title-1670618761\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1670618761\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tLekce 1: V\u00fdznam bezpe\u010dnosti potravin v agroturistick\u00fdch podnic\u00edch\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1670618762\" data-tab-title-id=\"e-n-tab-title-1670618762\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1670618762\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tLekce 2: Kvalita a spokojenost z\u00e1kazn\u00edk\u016f\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div role=\"region tabpanel\" aria-labelledby=\"sec-divide e-n-tab-title-1670618761\" id=\"e-n-tab-content-1670618761\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-ff7e8bb e-con-full e-flex e-con e-child\" data-id=\"ff7e8bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddfcb49 elementor-widget elementor-widget-text-editor\" data-id=\"ddfcb49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Mimo\u0159\u00e1dn\u00e1 opatrnost je nutn\u00e1 tak\u00e9 p\u0159i uv\u00e1d\u011bn\u00ed informac\u00ed. Na to dohl\u00ed\u017eej\u00ed vnitrost\u00e1tn\u00ed org\u00e1ny v jednotliv\u00fdch zem\u00edch a tak\u00e9 organizace na \u00farovni Evropsk\u00e9 unie, Evropsk\u00fd \u00fa\u0159ad pro bezpe\u010dnost potravin (EFSA). \u00dakolem Evropsk\u00e9ho \u00fa\u0159adu pro bezpe\u010dnost potravin (EFSA) je posuzovat bezpe\u010dnost tzv. regulovan\u00fdch v\u00fdrobk\u016f p\u0159edt\u00edm, ne\u017e je rozhodovac\u00ed org\u00e1ny EU schv\u00e1l\u00ed pro uveden\u00ed na trh. Mezi tyto v\u00fdrobky pat\u0159\u00ed l\u00e1tky pou\u017e\u00edvan\u00e9 v potravin\u00e1ch a krmivech (nap\u0159. p\u0159\u00eddatn\u00e9 l\u00e1tky, enzymy, aromata a \u017eiviny), materi\u00e1ly p\u0159ich\u00e1zej\u00edc\u00ed do styku s potravinami, pesticidy, geneticky modifikovan\u00e9 organismy a procesy a pomocn\u00e9 l\u00e1tky souvisej\u00edc\u00ed s potravinami. \u00da\u0159ad EFSA rovn\u011b\u017e posuzuje v\u011bdeck\u00fd z\u00e1klad v\u00fd\u017eivov\u00fdch a zdravotn\u00edch tvrzen\u00ed. Komplexn\u00ed informace o z\u00e1konech a osv\u011bd\u010den\u00fdch postupech v oblasti bezpe\u010dnosti potravin naleznete na adrese: <a href=\"https:\/\/www.efsa.europa.eu\/en\/applications\">efsa.europa.eu\/en\/applications<\/a>     <\/p><p><strong>N\u011bkter\u00e9 p\u0159\u00edklady tvrzen\u00ed, kter\u00e1 je povoleno pou\u017e\u00edvat <\/strong><\/p><ul><li>&#8222;Na\u0161e bio vejce jsou bohat\u00e1 na vitamin D, kter\u00fd p\u0159isp\u00edv\u00e1 k udr\u017een\u00ed zdrav\u00fdch kost\u00ed a zub\u016f.&#8220; Tvrzen\u00ed je v souladu s p\u0159edpisy, pokud je prok\u00e1z\u00e1no, \u017ee vejce jsou bohat\u00fdm zdrojem vitaminu D. <\/li><li>&#8222;\u010cerstv\u011b vyp\u011bstovan\u00e1 zelenina z na\u0161\u00ed farmy je bohat\u00e1 na vitamin C, kter\u00fd podporuje imunitn\u00ed syst\u00e9m.&#8220; Vitam\u00edn C je v\u011bdecky uzn\u00e1van\u00fdm prost\u0159edkem k pos\u00edlen\u00ed imunitn\u00edho syst\u00e9mu. <\/li><\/ul><p><strong>V\u00fdrazy, kter\u00e9 nen\u00ed povoleno pou\u017e\u00edvat: <\/strong><\/p><ul><li>&#8222;Na\u0161e biopotraviny zabra\u0148uj\u00ed nemocem a prodlu\u017euj\u00ed \u017eivot.&#8220; Toto nen\u00ed povoleno, proto\u017ee neexistuje \u017e\u00e1dn\u00fd v\u011bdecky prok\u00e1zan\u00fd univerz\u00e1ln\u00ed \u00fa\u010dinek biopotravin na zdrav\u00ed. <\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7695c0d elementor-widget elementor-widget-text-editor\" data-id=\"7695c0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Odkaz: <\/strong><a href=\"http:\/\/www.haccpalliance.org\/\">haccpalliance.org<\/a>. Mezin\u00e1rodn\u00ed aliance HACCP na t\u011bchto str\u00e1nk\u00e1ch poskytuje komplexn\u00ed informace o bezpe\u010dnosti potravin. Zdroje zahrnuj\u00ed pokyny pro zav\u00e1d\u011bn\u00ed syst\u00e9m\u016f HACCP, dokumenty o sni\u017eov\u00e1n\u00ed v\u00fdskytu patogen\u016f, dodr\u017eov\u00e1n\u00ed pr\u00e1vn\u00edch p\u0159edpis\u016f, standardn\u00ed opera\u010dn\u00ed postupy pro sanitaci (SSOP) a dal\u0161\u00ed d\u016fle\u017eit\u00e9 publikace zam\u011b\u0159en\u00e9 na zvy\u0161ov\u00e1n\u00ed bezpe\u010dnosti masn\u00fdch a dr\u016fbe\u017e\u00edch v\u00fdrobk\u016f. Tyto zdroje jsou ur\u010deny na podporu v\u00fdrobc\u016f, zpracovatel\u016f a odborn\u00edk\u016f na bezpe\u010dnost potravin p\u0159i vytv\u00e1\u0159en\u00ed a zav\u00e1d\u011bn\u00ed \u00fa\u010dinn\u00fdch program\u016f pro zaji\u0161t\u011bn\u00ed bezpe\u010dnosti potravin.   <\/p><p><strong>Odkaz:<\/strong> Evropsk\u00e1 komise: <a href=\"https:\/\/ec.europa.eu\/info\/food-farming-fisheries_en\">ec.europa.eu\/info\/food-farming-fisheries_en<\/a> Zde najdete rozs\u00e1hl\u00e9 informace o politik\u00e1ch a \u010dinnostech EU v oblasti potravin\u00e1\u0159stv\u00ed, zem\u011bd\u011blstv\u00ed a rybolovu. Str\u00e1nky se zab\u00fdvaj\u00ed r\u016fzn\u00fdmi t\u00e9maty, v\u010detn\u011b bezpe\u010dnosti a kvality potravin, zem\u011bd\u011blsk\u00e9 politiky, oce\u00e1n\u016f a rybolovu, lesnictv\u00ed, udr\u017eiteln\u00e9ho zem\u011bd\u011blstv\u00ed, obchodu se zem\u011bd\u011blsk\u00fdmi produkty, rostlinami a rostlinn\u00fdmi produkty a tak\u00e9 zv\u00ed\u0159aty a \u017eivo\u010di\u0161n\u00fdmi produkty. Krom\u011b toho poskytuje p\u0159\u00edstup k nejnov\u011bj\u0161\u00edm zpr\u00e1v\u00e1m, ud\u00e1lostem, publikac\u00edm a statistick\u00fdm \u00fadaj\u016fm t\u00fdkaj\u00edc\u00edm se t\u011bchto oblast\u00ed.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region tabpanel\" aria-labelledby=\"sec-divide e-n-tab-title-1670618762\" id=\"e-n-tab-content-1670618762\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-652402e e-con-full e-flex e-con e-child\" data-id=\"652402e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65f3ffd elementor-widget elementor-widget-text-editor\" data-id=\"65f3ffd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Normy ISO: V tomto odkazu <a href=\"https:\/\/www.iso.org\/standard\/62085.html\">iso.org\/standard\/62085.html<\/a> najdete informace o norm\u011b <strong>ISO 22000:2018<\/strong>, kter\u00e1 stanovuje po\u017eadavky na syst\u00e9my \u0159\u00edzen\u00ed bezpe\u010dnosti potravin pro v\u0161echny organizace v potravinov\u00e9m \u0159et\u011bzci. Tato mezin\u00e1rodn\u00ed norma pom\u00e1h\u00e1 organizac\u00edm zajistit, aby mohly trvale poskytovat bezpe\u010dn\u00e9 potravin\u00e1\u0159sk\u00e9 v\u00fdrobky a slu\u017eby. Na str\u00e1nce najdete podrobnosti o norm\u011b, mo\u017enost zakoupen\u00ed ofici\u00e1ln\u00ed publikace a informace o tom, jak m\u016f\u017ee norma ISO 22000 pomoci va\u0161\u00ed organizaci zlep\u0161it bezpe\u010dnost potravin.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2183\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2183\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Z\u00e1v\u011br <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2183\" class=\"elementor-element elementor-element-e3540bd e-con-full e-flex e-con e-child\" data-id=\"e3540bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a3c8503 elementor-widget elementor-widget-text-editor\" data-id=\"a3c8503\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00dasp\u011b\u0161n\u00e1 integrace bezpe\u010dnostn\u00edch opat\u0159en\u00ed a strategi\u00ed spokojenosti z\u00e1kazn\u00edk\u016f do podnik\u016f agroturistiky je z\u00e1sadn\u00ed pro zaji\u0161t\u011bn\u00ed udr\u017eiteln\u00e9ho r\u016fstu a konkurenceschopnosti v tomto odv\u011btv\u00ed. Up\u0159ednost\u0148ov\u00e1n\u00edm bezpe\u010dnosti potravin a dodr\u017eov\u00e1n\u00edm stanoven\u00fdch z\u00e1kon\u016f a p\u0159edpis\u016f, jako jsou z\u00e1sady HACCP, provozovatel\u00e9 nejen chr\u00e1n\u00ed ve\u0159ejn\u00e9 zdrav\u00ed, ale tak\u00e9 buduj\u00ed d\u016fv\u011bru sv\u00fdch klient\u016f. Tyto postupy zvy\u0161uj\u00ed celkovou d\u016fv\u011bryhodnost a atraktivitu podniku.  <\/p><p>Nem\u00e9n\u011b d\u016fle\u017eitou roli hraje \u0159\u00edzen\u00ed kvality a spokojenost z\u00e1kazn\u00edk\u016f. Slad\u011bn\u00edm slu\u017eeb s o\u010dek\u00e1v\u00e1n\u00edm host\u016f mohou podniky agroturistiky dos\u00e1hnout provozn\u00ed dokonalosti. Pozornost v\u011bnovan\u00e1 lidsk\u00fdm zdroj\u016fm, promy\u0161len\u00e9 \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed a podpora loajality z\u00e1kazn\u00edk\u016f prost\u0159ednictv\u00edm strukturovan\u00fdch program\u016f a pr\u016fb\u011b\u017en\u00e9 zp\u011btn\u00e9 vazby toto \u00fasil\u00ed d\u00e1le umoc\u0148uj\u00ed.  <\/p><p>Kl\u00ed\u010dem k \u00fasp\u011bchu agroturistiky je nakonec udr\u017een\u00ed rovnov\u00e1hy mezi tradi\u010dn\u00edmi venkovsk\u00fdmi hodnotami a modern\u00edmi o\u010dek\u00e1v\u00e1n\u00edmi host\u016f. Pokud se zav\u00e1\u017eeme k dodr\u017eov\u00e1n\u00ed vysok\u00fdch standard\u016f bezpe\u010dnosti, kvality a p\u00e9\u010de o z\u00e1kazn\u00edky, m\u016f\u017ee tento podnik prosperovat, nab\u00edzet n\u00e1v\u0161t\u011bvn\u00edk\u016fm jedine\u010dn\u00e9 a obohacuj\u00edc\u00ed z\u00e1\u017eitky a z\u00e1rove\u0148 podporovat ekonomickou udr\u017eitelnost venkovsk\u00fdch komunit. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2184\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2184\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Odkazy <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2184\" class=\"elementor-element elementor-element-47a49f1 e-con-full e-flex e-con e-child\" data-id=\"47a49f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a557994 elementor-widget elementor-widget-text-editor\" data-id=\"a557994\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>European Commission regulation of food safety<\/strong><\/p><p>Regulation (EC) No 178\/2002. Available at: <\/p><p><a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2002\/178\/oj\">eur-lex.europa.eu\/eli\/reg\/2002\/178\/oj<\/a><\/p><p>Regulation (EC) No 852\/2004. Available at: <\/p><p><a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=celex:32004R0852\">eur-lex.europa.eu\/.. \/?uri=celex:32004R0852<\/a><\/p><p>Regulation (EC) No 853\/2004. Available at: <\/p><p><a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2004\/853\/oj\">eur-lex.europa.eu\/&#8230; \/oj<\/a><\/p><p>Regulation (EC) No 854\/2004. Available at: <\/p><p><a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/EN\/TXT\/?uri=celex:32004R0854\">eur-lex.europa.eu\/&#8230; \/?uri=celex:32004R0854<\/a><\/p><p>Regulation (EU) 2017\/625. Available at: <\/p><p><a href=\"https:\/\/eur-lex.europa.eu\/eli\/reg\/2017\/625\/oj\">eur-lex.europa.eu\/&#8230; \/oj<\/a><\/p><p>Forvis\u00e3o, (2003). Modelos Gen\u00e9ricos de HACCP. Available at:  <\/p><p><a href=\"https:\/\/www.researchgate.net\/publication\/259184328_Modelos_genericos_de_HACCP\">researchgate.net\/ &#8230;\/Modelos_genericos_de_HACCP<\/a><\/p><p>ASAE (Autoridade de Seguran\u00e7a Alimentar e Econ\u00f3mica), Seguran\u00e7a Alimentar e HACCP. Available at: <\/p><p><a href=\"https:\/\/www.asae.gov.pt\/seguranca-alimentar\/haccp.aspx\">asae.gov.pt\/seguranca-alimentar\/haccp.aspx<\/a><\/p><p>Turismo de Portugal, I.P. (2014). Guia de Boas Pr\u00e1ticas de Turismo de Habita\u00e7\u00e3o e Turismo no Espa\u00e7o Rural. Available at:  <\/p><p><a href=\"https:\/\/business.turismodeportugal.pt\/SiteCollectionDocuments\/empreendimentos-turisticos\/guia-boas-praticas-TH-TER-jun-2014.pdf\">business.turismodeportugal.pt\/&#8230; \/guia-boas-praticas-TH-TER-jun-2014.pdf<\/a><\/p><p>Hoteis Rurais de Portugal, (2013).Manual de Boas Pr\u00e1ticas. Available at:<\/p><p><a href=\"https:\/\/hoteisruraisdeportugal.com\/wp-content\/uploads\/2021\/03\/Manual-de-Boas-Praticas-Para-Hoteis-Rurais.pdf\">hoteisruraisdeportugal.com\/&#8230; \/Manual-de-Boas-Praticas-Para-Hoteis-Rurais.pdf<\/a><\/p><p>STAY Project, (2023). Summary Report on agrotourism. Available at: <a href=\"https:\/\/stay-erasmus.eu\/wp-content\/uploads\/2024\/02\/SR-STAY_CS_proofread-version.pdf.\">stay-erasmus.eu\/&#8230; \/SR-STAY_EN.pdf<\/a>  <\/p><p>EFSA, n.d. Application procedures. Availeable at: <a href=\"https:\/\/www.efsa.europa.eu\/en\/applications\">efsa.europa.eu\/en\/applications<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2185\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2185\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> N\u00e1stroj pro sebehodnocen\u00ed <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2185\" class=\"elementor-element elementor-element-9c1335d e-con-full e-flex e-con e-child\" data-id=\"9c1335d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c70075c elementor-widget elementor-widget-shortcode\" data-id=\"c70075c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\n                            if (window.qmn_quiz_data === undefined) {\n                                    window.qmn_quiz_data = new Object();\n                            }\n                    <\/script><script>window.qmn_quiz_data[\"4\"] = {\"quiz_id\":\"4\",\"quiz_name\":\"Module 4 Quiz\",\"disable_answer\":0,\"ajax_show_correct\":0,\"progress_bar\":\"0\",\"contact_info_location\":0,\"qpages\":{\"1\":{\"id\":\"1\",\"quizID\":\"4\",\"pagekey\":\"yIdY5bnJ\",\"hide_prevbtn\":\"0\"},\"2\":{\"id\":\"2\",\"quizID\":\"4\",\"pagekey\":\"WblaTagY\",\"hide_prevbtn\":\"0\"},\"3\":{\"id\":\"3\",\"quizID\":\"4\",\"pagekey\":\"1MuJ1Te4\",\"hide_prevbtn\":\"0\"}},\"skip_validation_time_expire\":0,\"timer_limit_val\":0,\"disable_scroll_next_previous_click\":0,\"disable_scroll_on_result\":0,\"disable_first_page\":0,\"enable_result_after_timer_end\":0,\"enable_quick_result_mc\":0,\"end_quiz_if_wrong\":0,\"form_disable_autofill\":0,\"disable_mathjax\":0,\"enable_quick_correct_answer_info\":\"0\",\"quick_result_correct_answer_text\":\"Correct! You have selected correct answer.\",\"quick_result_wrong_answer_text\":\"Wrong! You have selected wrong answer.\",\"quiz_processing_message\":\"\",\"quiz_limit_choice\":\"Limit of choice is reached.\",\"not_allow_after_expired_time\":0,\"scheduled_time_end\":false,\"prevent_reload\":0,\"limit_email_based_submission\":0,\"total_user_tries\":0,\"is_logged_in\":false,\"error_messages\":{\"email_error_text\":\"Not a valid e-mail address!\",\"number_error_text\":\"This field must be a number!\",\"incorrect_error_text\":\"The entered text is not correct!\",\"empty_error_text\":\"Please complete all required fields!\",\"url_error_text\":\"The entered URL is not valid!\",\"minlength_error_text\":\"Required atleast %minlength% characters.\",\"maxlength_error_text\":\"Maximum %maxlength% characters allowed.\",\"recaptcha_error_text\":\"ReCaptcha is missing\"},\"questions_settings\":[]}\n                    <\/script>\t\t<div class='qsm-quiz-container qsm-quiz-container-4 qmn_quiz_container mlw_qmn_quiz  quiz_theme_default random '>\n\t\t\t\t\t\t\t\t<form name=\"quizForm4\" id=\"quizForm4\" action=\"\/cs\/wp-json\/wp\/v2\/training-modules\/4170\" method=\"POST\" class=\"qsm-quiz-form qmn_quiz_form mlw_quiz_form\" novalidate enctype=\"multipart\/form-data\">\n\t\t\t\t<input type=\"hidden\" name=\"qsm_hidden_questions\" id=\"qsm_hidden_questions\" value=\"\">\n\t\t\t\t<input type=\"hidden\" name=\"qsm_nonce\" id=\"qsm_nonce_4\" value=\"133dbb3a78\">\n\t\t\t\t<input type=\"hidden\" name=\"qsm_unique_key\" id=\"qsm_unique_key_4\" value=\"69f85384f12dc\">\n\t\t\t\t<div id=\"mlw_error_message\" class=\"qsm-error-message qmn_error_message_section\"><\/div>\n\t\t\t\t<span id=\"mlw_top_of_quiz\"><\/span>\n\t\t\t\t\t\t\t\t<section class=\"qsm-page qsm-question-page  qsm-page-1\"\n\t\t\t\t\t\tdata-pid=\"1\" data-qpid=\"1\" data-prevbtn=\"0\" style='display: none;'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-25 ' data-qid='25'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'>Pro\u010d je bezpe\u010dnost potravin v agroturistice kl\u00ed\u010dov\u00e1? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> Bezpe\u010dnost potravin zaji\u0161\u0165uje zdrav\u00ed n\u00e1v\u0161t\u011bvn\u00edk\u016f a buduje d\u016fv\u011bru, kter\u00e1 je nezbytn\u00e1 pro \u00fasp\u011bch a udr\u017eitelnost podniku.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question25-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question25\" id=\"question25_1\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question25_1\">\n\t\t\t\t\tDodr\u017eov\u00e1n\u00ed z\u00e1kon\u016f o \u017eivotn\u00edm prost\u0159ed\u00ed\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question25-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question25\" id=\"question25_2\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question25_2\">\n\t\t\t\t\tZaji\u0161t\u011bn\u00ed zdrav\u00ed a d\u016fv\u011bry n\u00e1v\u0161t\u011bvn\u00edk\u016f\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question25-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question25\" id=\"question25_3\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question25_3\">\n\t\t\t\t\tSn\u00ed\u017een\u00ed n\u00e1klad\u016f na v\u00fdrobu potravin\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question25_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question25\" id=\"question25_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_25\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-26 ' data-qid='26'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'>Co znamen\u00e1 zkratka HACCP? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> HACCP se zam\u011b\u0159uje na identifikaci a kontrolu potenci\u00e1ln\u00edch rizik p\u0159i v\u00fdrob\u011b potravin, aby byla zaji\u0161t\u011bna jejich bezpe\u010dnost.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question26-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question26\" id=\"question26_1\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question26_1\">\n\t\t\t\t\tPosuzov\u00e1n\u00ed nebezpe\u010d\u00ed a postupy \u010dist\u00e9ho va\u0159en\u00ed\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question26-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question26\" id=\"question26_2\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question26_2\">\n\t\t\t\t\tAnal\u00fdza nebezpe\u010d\u00ed a kritick\u00e9 kontroln\u00ed body\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question26-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question26\" id=\"question26_3\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question26_3\">\n\t\t\t\t\tZdravotn\u00ed osv\u011bta a z\u00e1sady \u010dist\u00e9ho va\u0159en\u00ed\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question26_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question26\" id=\"question26_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_26\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-27 ' data-qid='27'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'>Pro\u010d by se m\u011bly alergeny v agroturistick\u00fdch stravovac\u00edch slu\u017eb\u00e1ch spr\u00e1vn\u011b \u0159\u00eddit? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> Alergeny jsou velmi d\u016fle\u017eit\u00e9, proto\u017ee mohou vyvolat z\u00e1va\u017en\u00e9 alergick\u00e9 reakce, kter\u00e9 mohou citliv\u00e9 jedince ohrozit na \u017eivot\u011b.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question27-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question27\" id=\"question27_1\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question27_1\">\n\t\t\t\t\tN\u011bkte\u0159\u00ed z\u00e1kazn\u00edci d\u00e1vaj\u00ed z osobn\u00edch d\u016fvod\u016f p\u0159ednost potravin\u00e1m bez alergen\u016f.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question27-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question27\" id=\"question27_2\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question27_2\">\n\t\t\t\t\tJedn\u00e1 se o nepovinn\u00e9 opat\u0159en\u00ed, kter\u00e9 se vztahuje pouze na velk\u00e9 restaurace.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question27-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question27\" id=\"question27_3\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question27_3\">\n\t\t\t\t\tAlergeny mohou zp\u016fsobit v\u00e1\u017en\u00e1 zdravotn\u00ed rizika, v\u010detn\u011b \u017eivot ohro\u017euj\u00edc\u00edch reakc\u00ed.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question27_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question27\" id=\"question27_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_27\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/section>\n\t\t\t\t\t\t\t\t<section class=\"qsm-page qsm-question-page  qsm-page-2\"\n\t\t\t\t\t\tdata-pid=\"2\" data-qpid=\"2\" data-prevbtn=\"0\" style='display: none;'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-28 ' data-qid='28'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'>Jak nejl\u00e9pe zajistit bezpe\u010dnost vody p\u0159i p\u0159\u00edprav\u011b potravin? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> Voda pou\u017e\u00edvan\u00e1 p\u0159i p\u0159\u00edprav\u011b potravin mus\u00ed b\u00fdt pravideln\u011b testov\u00e1na, aby se zabr\u00e1nilo kontaminaci (biologick\u00e9 nebo chemick\u00e9) a zajistila se bezpe\u010dnost potravin.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question28-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question28\" id=\"question28_1\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question28_1\">\n\t\t\t\t\tVyh\u00fdb\u00e1n\u00ed se vod\u011b v prostor\u00e1ch, kde se manipuluje s potravinami, aby se zabr\u00e1nilo kontaminaci.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question28-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question28\" id=\"question28_2\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question28_2\">\n\t\t\t\t\t Pravideln\u00e9 testov\u00e1n\u00ed kvality vody, aby byla \u010dist\u00e1 a pitn\u00e1.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question28-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question28\" id=\"question28_3\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question28_3\">\n\t\t\t\t\tP\u0159eva\u0159en\u00edm vody se zni\u010d\u00ed v\u0161echny bakterie.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question28_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question28\" id=\"question28_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_28\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-29 ' data-qid='29'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'>Co je hlavn\u00edm c\u00edlem \u0159\u00edzen\u00ed kvality v agroturistice? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> Kvalita v agroturistice znamen\u00e1 vyv\u00e1\u017een\u00ed modern\u00edch o\u010dek\u00e1v\u00e1n\u00ed z\u00e1kazn\u00edk\u016f s tradi\u010dn\u00edmi venkovsk\u00fdmi hodnotami a z\u00e1\u017eitky.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question29-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question29\" id=\"question29_1\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question29_1\">\n\t\t\t\t\tSpln\u011bn\u00ed o\u010dek\u00e1v\u00e1n\u00ed z\u00e1kazn\u00edk\u016f p\u0159i zachov\u00e1n\u00ed venkovsk\u00fdch tradic.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question29-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question29\" id=\"question29_2\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question29_2\">\n\t\t\t\t\tMaximalizace zisku sn\u00ed\u017een\u00edm n\u00e1klad\u016f.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question29-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question29\" id=\"question29_3\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question29_3\">\n\t\t\t\t\tNahrazen\u00ed tradi\u010dn\u00edch slu\u017eeb modern\u00edmi standardy m\u011bstsk\u00e9ho cestovn\u00edho ruchu.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question29_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question29\" id=\"question29_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_29\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-30 ' data-qid='30'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'> Jak\u00fd je osv\u011bd\u010den\u00fd postup pro spr\u00e1vu st\u00ed\u017enost\u00ed z\u00e1kazn\u00edk\u016f? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> \u0158e\u0161en\u00ed st\u00ed\u017enost\u00ed s profesionalitou a empati\u00ed zvy\u0161uje spokojenost a loajalitu host\u016f.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question30-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question30\" id=\"question30_1\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question30_1\">\n\t\t\t\t\tRychl\u00e1 omluva a \u0159e\u0161en\u00ed\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question30-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question30\" id=\"question30_2\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question30_2\">\n\t\t\t\t\tPo\u017e\u00e1d\u00e1n\u00ed z\u00e1kazn\u00edka, aby opustil podnik\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question30-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question30\" id=\"question30_3\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question30_3\">\n\t\t\t\t\tIgnorov\u00e1n\u00ed negativn\u00ed zp\u011btn\u00e9 vazby s c\u00edlem vyhnout se konfliktu\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question30_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question30\" id=\"question30_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_30\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/section>\n\t\t\t\t\t\t\t\t<section class=\"qsm-page qsm-question-page  qsm-page-3\"\n\t\t\t\t\t\tdata-pid=\"3\" data-qpid=\"3\" data-prevbtn=\"0\" style='display: none;'>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-31 ' data-qid='31'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'>Jak lze v agroturistice podpo\u0159it loajalitu z\u00e1kazn\u00edk\u016f? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> Personalizace ukazuje, \u017ee si firma v\u00e1\u017e\u00ed jednotliv\u00fdch z\u00e1kazn\u00edk\u016f, co\u017e podporuje opakovan\u00e9 n\u00e1v\u0161t\u011bvy a dlouhodobou loajalitu.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question31-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question31\" id=\"question31_1\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question31_1\">\n\t\t\t\t\tOmezen\u00ed interakc\u00ed mezi zam\u011bstnanci a z\u00e1kazn\u00edky, aby se p\u0159ede\u0161lo st\u00ed\u017enostem.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question31-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question31\" id=\"question31_2\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question31_2\">\n\t\t\t\t\tSn\u00ed\u017een\u00edm cen a po\u010dtu nab\u00edzen\u00fdch slu\u017eeb.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question31-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question31\" id=\"question31_3\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question31_3\">\n\t\t\t\t\tNab\u00eddkou personalizovan\u00fdch z\u00e1\u017eitk\u016f\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question31_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question31\" id=\"question31_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_31\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class='quiz_section qsm-question-wrapper question-type-0 question-section-id-32 ' data-qid='32'>\n\t\t\t\t\t\t\t<div class='mlw_qmn_new_question'>Jak mohou agroturistick\u00e9 podniky m\u011b\u0159it spokojenost z\u00e1kazn\u00edk\u016f? <\/div>\n\t\t\t<div class='mlw_qmn_question  qsm_remove_bold' >\n\t\t<p><strong>Vysv\u011btlen\u00ed:<\/strong> Monitorov\u00e1n\u00ed spokojenosti z\u00e1kazn\u00edk\u016f vy\u017eaduje p\u0159\u00edmou zp\u011btnou vazbu, kter\u00e1 pom\u00e1h\u00e1 podnik\u016fm zlep\u0161ovat slu\u017eby a udr\u017eet si v\u011brn\u00e9 z\u00e1kazn\u00edky.<\/p>\n\t<\/div>\n\t\t<fieldset>\n\t\t<legend><\/legend>\n\t<div class='qmn_radio_answers mlwRequiredRadio'>\n\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question32-1 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question32\" id=\"question32_1\" value=\"0\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question32_1\">\n\t\t\t\t\tAktivn\u00edm sb\u011brem zp\u011btn\u00e9 vazby prost\u0159ednictv\u00edm pr\u016fzkum\u016f a recenz\u00ed.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question32-2 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question32\" id=\"question32_2\" value=\"2\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question32_2\">\n\t\t\t\t\tP\u0159edpokl\u00e1d\u00e1n\u00edm, \u017ee z\u00e1kazn\u00edci jsou spokojeni, pokud si nest\u011b\u017euj\u00ed.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"qmn_mc_answer_wrap  mrq_checkbox_class\" id=\"question32-3 \">\n\t\t\t\t\t\t\t\t\t\t\t<input type='radio' class='qmn_quiz_radio qmn-multiple-choice-input ' name=\"question32\" id=\"question32_3\" value=\"1\" \/>\n\t\t\t\t\t<label class=\"qsm-input-label\" for=\"question32_3\">\n\t\t\t\t\tZaps\u00e1n\u00edm v\u0161ech obdr\u017een\u00fdch st\u00ed\u017enost\u00ed.\t\t\t\t\t<\/label>\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t\t \t\t\t<label style=\"display: none !important;\" for=\"question32_none\">None<\/label>\n\t\t\t<input type=\"radio\" style=\"display: none;\" name=\"question32\" id=\"question32_none\" checked=\"checked\" value=\"\" \/>\n\t\t\t\t<\/div>\n\t<\/fieldset>\n\t<input type=\"hidden\" name=\"answer_limit_keys_32\" value=\"\" \/>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/section>\n\t\t\t\t\t\t<input type=\"hidden\" name=\"qmn_question_list\" value=\"25Q26Q27Q28Q29Q30Q31Q32Q\" \/>\n\t\t\t\t\t\t\t<div id=\"mlw_error_message_bottom\" class=\"qsm-error-message qmn_error_message_section\"><\/div>\n\t\t\t\t\t<input type=\"hidden\" name=\"qmn_all_questions_count\" id=\"qmn_all_questions_count\" value=\"8\" \/>\n\t\t\t\t\t<input type=\"hidden\" name=\"total_questions\" id=\"total_questions\" value=\"8\" \/>\n\t\t\t\t\t<input type=\"hidden\" name=\"timer\" id=\"timer\" value=\"0\" \/>\n\t\t\t\t\t<input type=\"hidden\" name=\"timer_ms\" id=\"timer_ms\" value=\"0\"\/>\n\t\t\t\t\t<input type=\"hidden\" class=\"qmn_quiz_id\" name=\"qmn_quiz_id\" id=\"qmn_quiz_id\" value=\"4\" \/>\n\t\t\t\t\t<input type='hidden' name='complete_quiz' value='confirmation' \/>\n\t\t\t\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"quiz_answer_random_ids\" id=\"quiz_answer_random_ids_4\" value=\"a:8:{i:25;a:3:{i:0;i:2;i:1;i:0;i:2;i:1;}i:26;a:3:{i:0;i:1;i:1;i:2;i:2;i:0;}i:27;a:3:{i:0;i:0;i:1;i:1;i:2;i:2;}i:28;a:3:{i:0;i:2;i:1;i:1;i:2;i:0;}i:29;a:3:{i:0;i:1;i:1;i:0;i:2;i:2;}i:30;a:3:{i:0;i:0;i:1;i:1;i:2;i:2;}i:31;a:3:{i:0;i:1;i:1;i:0;i:2;i:2;}i:32;a:3:{i:0;i:0;i:1;i:2;i:2;i:1;}}\" \/>\n\t\t\t\t\t\t\t\t\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t<div style=\"display: none;\" class=\"qsm-popup qsm-popup-slide\" id=\"modal-4\" aria-hidden=\"false\"><div class=\"qsm-popup__overlay\" tabindex=\"-1\" data-micromodal-close=\"\"><div class=\"qsm-popup__container qmn_quiz_container\" role=\"dialog\" aria-modal=\"true\"><div class=\"qsm-popup__content\"><img decoding=\"async\" src=\"https:\/\/learning.stay-erasmus.eu\/wp-content\/plugins\/quiz-master-next\/assets\/clock.png\" alt=\"clock.png\"\/><p class=\"qsm-time-up-text\"> Time's up<\/p><\/div><footer class=\"qsm-popup__footer\"><button class=\"qsm-popup-secondary-button qmn_btn\" data-micromodal-close=\"\" aria-label=\"Close this dialog window\" onclick=\"location.reload();\">Cancel<\/button><\/footer><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-4170","training-modules","type-training-modules","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/learning.stay-erasmus.eu\/cs\/wp-json\/wp\/v2\/training-modules\/4170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/learning.stay-erasmus.eu\/cs\/wp-json\/wp\/v2\/training-modules"}],"about":[{"href":"https:\/\/learning.stay-erasmus.eu\/cs\/wp-json\/wp\/v2\/types\/training-modules"}],"version-history":[{"count":17,"href":"https:\/\/learning.stay-erasmus.eu\/cs\/wp-json\/wp\/v2\/training-modules\/4170\/revisions"}],"predecessor-version":[{"id":4732,"href":"https:\/\/learning.stay-erasmus.eu\/cs\/wp-json\/wp\/v2\/training-modules\/4170\/revisions\/4732"}],"wp:attachment":[{"href":"https:\/\/learning.stay-erasmus.eu\/cs\/wp-json\/wp\/v2\/media?parent=4170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}